Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)

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I can't install modem drivers for SB 5100 motorola (usb) on my laptop having windows vista. An error is showing that no cable found connecting the modem and computer. Can someone help me how to set this problem

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  • Anonymous Jan 22, 2009

    the same problem!!!!!!!!!!!((((

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Http://broadband.motorola.com/consumers/support/default.asp?supportSection=DiscontinuedProducts Vista Drivers http://broadband.motorola.com/consumers/products/SB5100/downloads/542708-001-install-utility-b.exe *** Readme for Motorola SURFboard USB v2.4.1.7 Drivers *** Motorola USB Driver Package for v2.4.1.7 (542708-001-install-utility-b.zip):These drivers provide support for the following operating systems and devices. The Motorola SURFboard USB v2.4.1.7 driver files in this release support thefollowing model modems and eMTAs, including Euro-DOCSIS and International(i)variants for use with Windows 98se, Windows 2000, Windows Me, and for 32-bitversions of Windows XP and Windows Vista: SB4100 / SB4101 SB4200 SB5100 SB5101 SBG900 SBG940 SBG1000 SVG2500 SBV5200 Motorola recommends that systems running 64-bit versions of these operatingsystems use an Ethernet connection for the best performance and user experience. The USB driver files in this release also supports the following modems for64-bit versions of Windows XP and Windows Vista: SVG2500 SBV5200 All the above listed Operating Systems will report the USB driver file versionas v1.30.0.0 for this release. The USB driver set consists of five files: rndismpk.sys bcmndis.sys Motorola.cat NetMotCM.inf usb8023k.sysThese file names must not be changed for successful interaction with the PC. ***NOTE*** During the installation of the drivers, Windows may pop up a warningmessage; "Windows can't verify the publisher of this driver software". If thishappens, select the "install this driver anyway" option to complete theinstallation. "Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries."

Posted on Apr 15, 2009

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Here are the current windows Vista drivers from motorola:

http://broadband.motorola.com/consumers/products/SB5100/downloads/542708-001-install-utility-b.exe

Hope this helps you on your journey

Let me know if you have anything else.

I also would recommend you use ethernet since you do not have to install any software to make it work.

You will need to reboot the cable modem when ever you change how its connected also Ethernet/USB or if it was connected to a different PC.

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Posted on Apr 10, 2009

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