Question about SanDisk Sansa e260 MP3 Player

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My sansa has a broken display and it is blaring the radio.

The Screen is completly black.
The device doesn't respond to the buttons.
It is blaring bad Spainish radio.
It was in the cold for several hours

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I just let the battery drain, and then i hooked it up to the pc to let it charge.

Posted on Jan 21, 2009

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It got hanged..it can be turned and the buttons are not functioning


How to Reset a Sansa Clip

The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.


Turn Sansa Clip on. Press the "Menu" (home) button.


Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."


Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.
Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.


Tips & Warnings

*
You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.
*
Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.

Feb 19, 2011 | SanDisk Sansa Clip MP3 Player

2 Answers

My player got hanged.and its not functioning? what probably the cause and how can i deal with it? it cannot be turned off..the menus are not functioning


Hi,you need to rest your mp3 player...

How to Reset a Sansa Clip

The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.

Instructions


Complete Reset

Turn Sansa Clip on. Press the "Menu" (home) button.

Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."

Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.

Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)
.


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.



Tips & Warnings
How to Reset a Sansa Clip
The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.

Instructions


Complete Reset

Turn Sansa Clip on. Press the "Menu" (home) button.

Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."

Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.

Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)
.


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.



Tips & Warnings

You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.

Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.


You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.

Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.

Feb 19, 2011 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa express player does not respond, looks like it's off (screen is black) but when connecting headphones it makes the sound as if a song is paused, computer can't see it so its impossible to format. ...


Try and do what is called a Power Reset. To power reset the device, simultaneously press and hold the center and volume up button, while connecting it to the PC.
If this fails, charge the device for at least two and a half hours. The computer should not go into sleep or hibernation state while charging.
Then you may want to update the players firmware by downloading and installing the Sansa Firmware Updater.

Jan 30, 2010 | SanDisk Sansa MP3 Player

2 Answers

My view wont do anything, when i turn it on the only thing it does is turn the dial light blue, nohing else, when i plu it in, nothing. the blue light will stay on for however long the battery lasts, is...


Solutions are in order of increasing probability of data loss AND device recovery.
Screen messages are loose approximations

A Soft Reset
1. Hold Power switch up for 5 seconds.
2. Screen displays "Goodbye".
3. Restart

B. Hard Reset
1. Hold Power Switch for 30 seconds
2. Restart

C. Recovery Mode
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold Home button
4. Connect USB cable to device
5. Screen displays "USB" in small type and "16 MB Format" shows up in My Computer
6. Copy firmware files to "16 MB Format" drive letter
7. Disconnect USB cable
8. Screen displays "Firmware update"
9. Restart device

C. Force Format (This one wipes the data partition. Make sure all needed music/pictures/video exist elsewhere)

1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold top/North/up of Scroll Wheel
4. Connect USB cable to device
5. Screen displays "Format and lose data"
6. Press right/East on Scroll Wheel to confirm
7. Screen displays "Formatting"
8. Restart device

D. Manufacturing Mode (included for completeness only)
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold centre of Scroll Wheel button
4. Connect USB cable to device
5. Windows detects a new hardware device
6. ???
7. ???
8. ???

Dec 27, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

2 Answers

Sansa view is no longer recognized when plugged into USB port


Solutions are in order of increasing probability of data loss AND device recovery.
Screen messages are loose approximations

A Soft Reset
1. Hold Power switch up for 5 seconds.
2. Screen displays "Goodbye".
3. Restart

B. Hard Reset
1. Hold Power Switch for 30 seconds
2. Restart

C. Recovery Mode
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold Home button
4. Connect USB cable to device
5. Screen displays "USB" in small type and "16 MB Format" shows up in My Computer
6. Copy firmware files to "16 MB Format" drive letter
7. Disconnect USB cable
8. Screen displays "Firmware update"
9. Restart device

C. Force Format (This one wipes the data partition. Make sure all needed music/pictures/video exist elsewhere)

1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold top/North/up of Scroll Wheel
4. Connect USB cable to device
5. Screen displays "Format and lose data"
6. Press right/East on Scroll Wheel to confirm
7. Screen displays "Formatting"
8. Restart device

D. Manufacturing Mode (included for completeness only)
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold centre of Scroll Wheel button
4. Connect USB cable to device
5. Windows detects a new hardware device
6. ???
7. ???
8. ???

Sep 07, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

I turn my sansa 280 on, it displays "key locked, system shutdown


there is a hold button on the top of your device. move it to the left and then turn it on.

Mar 22, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Hi my name is melissa..Ive had a sansa e250 for a long time now and i never had any problems with it concerning putting songs on it. when i start syncronizing music to the player, it goes to a white screen...


Long answer, but:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + (REC button for Sansa e200 series) button, and reconnect the player to the computer while holding the volume + (REC button for Sansa e200 series) button in. Keep holding the volume + (REC button for Sansa e200 series) button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Some problems with mp3 players are hardware-related. The problem with hardware issues is that they cannot generally be fixed. Examples of common hardware issues are screen issues (white lines, green lines, no/bad display), battery/power supply issues, and headphone jack issues. The reason they can’t be fixed is because the manufacturers will not sell you the parts. There are several reasons they do not sell you the parts – 1)it is not cost-effective to do so; 2) they do not want people copying their designs; 3) you can injure yourself trying to fix such parts; 3) you generally have to be an electrician or engineer to be able to fix them; 4)you void your warranty performing such operations. Many, many people ask about fixing cracked screens. There are videos on YouTube that show you how to do so on some players. The problem with replacing a screen is two-fold: 1) the manufacturer does not generally sell you the screen – you would have to buy a broken unit to get a screen; 2) it is not a simple matter in most cases of replacing a screen – the LCD controller in the mp3 player’s circuitry is also usually bad – and few people are capable of fixing a broken circuit. Headphone jack issues generally cannot be performed for the same reasons – it is not a simple matter of replacing a headphone jack (which the manufacturer won’t sell you), since the headphone jack controller on the circuit is usually the source of the problem. Some batteries can be replaced, and other cannot – you user’s manual will tell you if your battery is replaceable or not. For replaceable-battery players, you can buy the battery from the manufacturer. For any who want to ignore my good advice, here is a YouTube link that examines the guts of a Sansa mp3 player: http://www.youtube.com/watch?v=zgz8h8aHUDU.
-Tha Mp3 Doctor

Dec 19, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250R - Will pwr up but only freezes on screen that says..."Sansa Rhapsody"


instead of volume +, use REC - the correct button is located in the manual somewhere

Jul 28, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

No display on sansa e200


Black splotch - no good - probably indicates LCD screen damage and will require replacement

But, you can try the "soft" fixes just in case:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jul 08, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e250


Get the recovery tool from Sandisk Support downloads. Put it in a file you can easily find.
plug in the Sansa, once it turns on, hold the power button until it turns off then switch the hold switch at the top edge of the player to hold (showing orange) and then hold the "Record" button on the side until the player turns on with a black screen, saying it is in recovery mode.
Some people have said they had to hold both "Power" and "Record" to make it work.
Run the recovery tool software and you should be running again.

Jun 26, 2008 | SanDisk Sansa e250 MP3 Player

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