Question about Kenmore 62622 Microwave Oven

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THE MICROWAVE TURNS ON BUT DONT GET HOT

IT TURNS ON WITH POWER BUT IT DONT COOK OR NOTHING GETS HOT

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Make sure that the program controller is working if not check power - step down supply, the pads are responding- if not faulty pads- or the door switches, if the switch contact are not good then it will not trigger the processor to switch on the waveguides. If the lights or fan work without any display or action of program being triggered to start then it can be a possible fault on the main board or the processor. Sometimes insect secretion can short the board and display panel and so the processor can work in such an erratic manner. If so clean, solder and reset the board. Now identify the parts by clicking this link: http://www.espares.co.uk/advice/microwave/a/5/141/identifying-microwave-parts.html

If there is no heating please do not switch on unless you have confirmed the fault. It is possible that the Magnetron is faulty, the temperature cut off is faulty or the main capacitor is short. It is also quite possible that insect can get into the oven and create soft spots. When you switch on these will create a short and make the voltage jump and in the long run damage the magnetron. Check this link to know how a microwave works:

http://www.espares.co.uk/advice/microwave/a/5/1443/how-a-microwave-oven-works.html

So Remove cover after disconnecting , check for dirt/moisture in the cabin, if so wipe clean and dry, check the magnetron and area clean and use an jet air to clean off. Check the wave guide covers, if food had deposited
then it must be checked or replaced. See link:
http://www.espares.co.uk/advice/microwave/a/5/1146/how-to-replace-a-microwave-guide-cover.html

Now keeping clear of the microwave, switch on; use a cup of water inside to test.
If you notice any sparks shut off as the magnetron or the main HT capacitor can be faulty. replace with same type.
If there is heating without any issues, you can use the microwave safely

Posted on Jan 11, 2013

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Posted on Jan 02, 2017

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But since it's new, and under warranty, I would contact Goldstar (LG) customer service to have them repair it free.

Contact LG at 1-800-243-0000 or http://us.lgservice.com

We're happy to help and we appreciate your thoughtful rating of our answer.

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