Question about Ricoh 4 Genuine Aficio 2228c 2232c 2238c Color Toner P1
The replace toner cartridge message came up on the machine, we replaced it with a new cartridge however it keeps saying to replace it and we can't print anything. We have tried 2 new cartridges but message still appearing.
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Posted on Jan 02, 2017
SOURCE: Add Black Toner Msg.
Thanks Ricohman for the suggestion. Toner was original Ricoh cartridge and reinstalling it didn't help. I decided to tear the machine apart and discovered the auger for the black toner was stuck. I removed the auger, cleaned everything up and put the machine back together. Works great now.
Posted on Jul 14, 2008
It sounds like the part the toner bottle slides under to lock in place is broken. you could try and fold some paper and tape it to the toner to hold it down.
Posted on Apr 23, 2009
when the toner supplied to u it come with two caps one is of black colour and other is of white colour. black u took out and u have added the toner some times white cap do not opened in he machine. u just take out the white cap and toner will b added
Posted on Sep 11, 2009
SOURCE: toner cartridge not loading
Cheat the front door interlock and watch the toner bottle to see if it is turning. If not, could be a bad toner drive motor/drive assembly. Otherwise, remove and disassemble the toner hopper and clean it up. Make sure the four clear 'scooper' tabs are attached on the back of the receptacle that fits around the top of the toner bottle. Otherwise, just purchase a new toner hopper, they are cheap.
Posted on Sep 16, 2009
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