Question about HP Pavilion zd8000 Notebook

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Stop 0x000000EA, same ati2dvag every time

Same ati2dvag code. Every restart just shows the Windows XP loading logo, black screen with backlight, then black screen no light, the BSOD. Can boot in Safe Mode. Windows update won't work. Cannot find my driver and auto detect doesn't work on amd website. Please Help

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  • Atti Cutie Jan 09, 2013

    Tried using the last known working config. Tried system restore. Only thing I downloaded today is League of Legends from their website. Haven't even tried using it yet.

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1 Answer

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  • HP Master
  • 5,660 Answers

Http://en.wikipedia.org/wiki/League_of_Legends

I like the way this is written out so much, I am just going to give you the link,

http://www.howtofixbluescreenofdeath.com/ati2dvag-blue-screen/

Yes, call it cheating if you will, but the written 'prose' on that page, goes way over whatever 'chicken scratch' I will type out.

Works? Appreciate it if you would let me know in a Comment.

Rate this solution if it works? Naa. Wasn't my advice.

Regards,
joecoolvette

Posted on Jan 09, 2013

  • 4 more comments 
  • Atti Cutie Jan 09, 2013

    Well, I uninstalled, and it worked for about 4-5 minutes. I uninstalled, restarted, and began looking for the driver update when it actually loaded normally without safe mode. Then went to a black screen for 2 min or so, and BSOD again, same error message.

  • joecoolvette
    joecoolvette Jan 09, 2013

    My thoughts on the problem are it's hardware related, and not software related. This is why software fixes do no good. It is my contention that the graphics chipset is overheating. You may think graphics (adapter) card, if it helps visualize in your mind. In reality it isn't. A graphics card is easily removable, therefore upgradeable. The graphics chipset is an ATI Radeon Mobility X600. Looks like this ->http://www.ebay.com/itm/1-Piece-ATI-Mobi... Actual size is approximately 1-1/4 inches by 1-1/4 inches. The hardware components inside, to include the graphics chipset; are cooled by air. Air drawn in from the bottom of the laptop. There are Three fans. One in the center, and one on each side. Bottom of laptop facing you; Battery Compartment facing you, and 3 round fans at the top; the round cooling fan to the Left, and Center, cool the graphics chipset. AC adapter (Charger) and Battery removed, soft static free cloth on table; hold the laptop up on the exhaust side, (Left side), and using a flashlight see if these air ducts (Fans), are dirty. If the laptop has never been cleaned on the inside since new, the inside of the laptop IS dirty, and so are the fans. Looking at the fans just gives you more insight, as to what the inside of the laptop looks like too. Suggested solution then? Disassemble the laptop, and thoroughly clean. Use a soft small fine brush (Makeup brush?), a can or two, of compressed air for computers, and Q-tips. Q-tips, and fine small brush are to get into crevices, and also help dislodge the heavy 'Gunk', so it will make it easier for the compressed air to remove. Yes, I know. But after you have tried all the software fixes, and find them to no avail, I suggest the cleaning method. Also be aware that the Thermal Paste, or Thermal Pad; used for the graphics chipset, may need replacing. Thermal Paste or Thermal Pad, is a medium that tremendously helps transfer heat. It is used on the Processor, and graphics chipset. (Most of the time, as previously mentioned; the graphics chipset uses a small Thermal Pad. This is a material that is impregnated with Thermal Paste ) Thermal Paste dries up. Dries up from age, and the constant heat inside the laptop. When it does it looses it's thermal conductivity properties. Top of graphics chipset, and bottom of matching cooling device, needs to be Thoroughly cleaned, and fresh, new Thermal Paste/Thermal Pad applied. (This would be an excellent time to replace the Thermal Paste on the Processor, too. Cheap insurance, and you are right there) This is a link to the Service Manual (Free) from HP Support,http://h10025.www1.hp.com/ewfrf/wc/manua... Scroll down to the second file from the bottom, and click on it - HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide. (3.55M) Ignore if you are aware of the following; This is a PDF file. The computer you are using now has Adobe Reader on it, which uses PDF files. After you click on the above file name, it may take up to 30 seconds before the first page comes up. Need guidance post back in a Comment, and I'll step by step you through it. Regards, joecoolvette

  • joecoolvette
    joecoolvette Jan 09, 2013

    Or use this page for the Service Manual. Just scroll down. (No download involved )http://www.scribd.com/doc/117238659/hp-p... (Zoom Out icon ( - ) and Zoom In icon ( + ) are at top)

  • joecoolvette
    joecoolvette Jan 09, 2013

    http://www.youtube.com/watch?v=AkAeE5I5E... On the following; As far as video quality, it lacks. It is the 'foreign debris' that I wish you to see. The 'Gunk',http://www.youtube.com/watch?v=kTwd5XvAY... I never saw a bulletin, but lookee what I found when looking for a zd8000 cleaning video; !O_O! Things that make you go Hmmmmm. I believe we better get this laptop cleaned out, and new Thermal Paste/Thermal Pad, applied. JMHO.http://www.youtube.com/watch?v=2stqQtQeP...

  • Atti Cutie Jan 09, 2013

    Don't know why it didn't cross my mind on the Thermal. I'll give that a try, I believe I have some left over from my desktop build so I'll see if I can find it and let you know. Thanks.

  • Atti Cutie Jan 09, 2013

    Also, just an FYI, I went to ATI's website after uninstalling the graphics driver and when I found the drivers in the legacy XP section, it ran and said it didn't find anything to download. O_o Not sure about that one.

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1 Answer

***STOP: 0x000000EA(0X81D46020, 0X82849438, 0XF8911CB4, 0X00000001) ati2dvag begining dump of physical memory hardware device vendor for driver updates this appears on a blue screen after my pc stops...


The video driver is corrupted. Uninstall the one you have now from Programs, reboot at least twice then download (as in Save, not Run) the latest one from here
http://support.amd.com/us/gpudownload/Pages/index.aspx
Wait for the download to end and install it.
If you get the same after that then the video card is dying, replace it.

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Starting problem


Immediately after seeing the Dell logo, keep tapping the 'F8' key,
until you see a "menu" (white text over a black background)
giving "startup" options for Windows XP.

Select "Safe Mode" and see if you can start in that mode.
Then, use "System Restore" to go "back" in time, to the most-recent checkpoint (date/time) where your computer _DID_ work.

Restore to that point, and restart.

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Try and start in safe mode and uninstall the game

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My dell inspiron 1525 has a black screen with a white cursor showing


First, I want to know if you sees the Dell logo after turning on the laptop? If yes then this is no boot issue.
1. Immediately run the PSA. Make sure laptop is off. Press and hold down the Fn key, while holding down Fn key press the power button at the same time just once. Once the Dell screen loaded you can now let go of the Fn key. Check if the PSA will run short test for the LCD, RAM and HDD. When full color displays on the screen just press Y. PSA will continue. Just take note of any error code will appear on the screen such as 0141, 0142 and 0146 these are HDD failure errors which means HDD needs replacement. If the test says no errors found then proceed to step 2;
2. Try restarting the laptop once you see dell logo then keep tapping F8. Select last known good configuration. Press enter key. Just wait and check if laptop will load Windows. If not then, restart laptop keep tapping F8 try to select safe mode check if it will load Windows. If not then prepare the Windows OS disc the one came with your laptop.
3. While laptop is on insert the Windows OS disc. Restart the computer. On the Dell screen keep tapping on F12 to show boot menu. In the boot menu select CD/DVD ROM Drive. Press enter then keep tapping on space bar until it will say Windows loading files, please wait.
4. In the User Interface it will show you some options to select. Once the Install screen comes up look on the lower part select Repair Your Computer. If will ask you to do Startup Repair, please do start up repair. If fails try the System Restore. If fails then step 5;
5. If you have important files in your HDD then back up your files first. After backing up of files you can now install the Windows OS. Here is the process in installing the Windows OS. Insert the Windows OS disc, restart the laptop, keep tapping F12 on Dell screen, on boot menu select CD/DVD ROM Drive.Install the Windows OS. Just complete the installation.After the installation install the laptop drivers.

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I have a dell inspiron 6400 and im getting a black screen once the dell logo comes up and windows xp loads...I see no icons or nothing..just a black screen


it sounds like your display backlight has gone bad. If your handy you can get a new display. If you are really good you can replace the back light.

Nov 07, 2009 | Dell Inspiron 6400 Notebook

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It's start off good then after Microsoft XP Logo shows it restarts by itself.


your windows xp is serious damage so if you reinstall windows xp again it will work just fine thanks

Oct 27, 2009 | HP Compaq dc5000 PC Desktop

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I have been having a problem lately with my desktop pc,windows xp


Try running the system in VGA mode.
I assume this is a windows machine.
So hit f8 just before the loading Windows screen comes up. and choose Safe mode .
Then set your video card properties to VGA and reboot, that should get you back into windows.
once in, reload your video card drivers.
All should be good...

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Ati2dvag caught in a loop


ati2dvag seems to have a problem with XP SP3
I don't know if you have SP3, but if you do, try rolling back to SP2

Method 1: Use the "Add or Remove Programs" item in Control Panel
1. Open the Control Panel
2. Select Add Remove Programs
3. Click to select the Show Updates check box.
4. Click Windows XP Service Pack 3, and then click Remove.
5. Click Finish to restart the computer after the removal process is complete.
Method 2: Use the hidden $NtServicePackUninstall$ folder
1. Click Start, click Run, type c:\windows\$NtServicePackUninstall$\spuninst\spuninst.exe in the Open box, and then click OK.
2. When the Windows XP Service Pack 3 Removal Wizard starts, click Next.
3. Follow the instructions on the screen to remove Windows XP SP3.
Method 3: Use the System Restore and select a restore point prior to SP3

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I think problem wit ur RAM please check with using another ram and confirm.

Jun 14, 2008 | Toshiba Computers & Internet

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Problem restarting, "press r"


  1. Start the laptop
  2. when the logo screen turns black start pressing F8 a few times.
  3. A Windows Boot Options screen should show on the screen
  4. If you see the Windows Logo (the normal thing when Windows loads, then press reset and try again
  5. At the Windows Boot Options screen select "Last known good configuration" and press Enter twice
It "should" now load normally, if not then..
  1. Replace step 5 above with "Safe Mode" and see if that loads all the way through. If so, then restart and see if its OK now.
If not, then post back with any error messages and we can look at something else.

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