Question about Kenmore 54501 Dehumidifier

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No water is collected.

We bought a brand new Kenmore Dehumidifier yesterday. We opened and tried it today and to our great surprise no water was collected. Our old Woods Dehumidifier collects water whenever we switch it on. I've noticed other consumers are having the same problem. What is going on? Should I take it back right away? Do you have a solution? I need it as soon as possible. Thanks

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Take it back before it is too late!

Posted on Jan 11, 2008

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  • 105 Answers

Return the unit, it is obviously faulty, & Kenmore stands behind their products very well.

Posted on Jul 17, 2007

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If your dehumidifier doesn't seem to run often but the humidity in the room is high, try adjusting the humidistat control on the dehumidifier to a dryer setting. If the dehumidifier seems to run constantly, but there's little or no water in the container, there may be a problem in the refrigeration system. Try cleaning the unit. If that doesn't work, you can't repair the refrigeration system yourself, you need a qualified appliance repair technician to do that.

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

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