Question about Sharp AR-BC260 Color Copier

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Computers cannot find the Sharp Scanner on the network

I have a Sharp AR-BC260 that has a static ip address. I have the scanning set up on several machines. One machine had searched and found the scanner but I couldn't scan to the computer from the machine. I thought I did something wrong so uninstalled the software, deleted everything (I think) and reinstalled. Now it doesn't find the ip address no matter what I do. Any ideas would be appreciated.
Thanks, Sue

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  • hayden du plessis
    hayden du plessis May 11, 2010

    did you resolve this issue?

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Are you using Sharpdesk? first check the firewalls, allow the exception, if that is not it, then from network scanner tool profiles, Change the Port, I believe it defaults to port 4687 - or 4689? (this uses an FTP port,) Allow this port in the exceptions. If the network scanner tool is not running, your machine will not communicate with the PC.

Posted on May 08, 2009

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