Question about Sharp AR-BC260 Color Copier
I have a Sharp AR-BC260 that has a static ip address. I have the scanning set up on several machines. One machine had searched and found the scanner but I couldn't scan to the computer from the machine. I thought I did something wrong so uninstalled the software, deleted everything (I think) and reinstalled. Now it doesn't find the ip address no matter what I do. Any ideas would be appreciated.
Are you using Sharpdesk? first check the firewalls, allow the exception, if that is not it, then from network scanner tool profiles, Change the Port, I believe it defaults to port 4687 - or 4689? (this uses an FTP port,) Allow this port in the exceptions. If the network scanner tool is not running, your machine will not communicate with the PC.
Posted on May 08, 2009
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Posted on Jan 02, 2017
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Model AR-M257 - I have several Sharp MFP devices at different locations and
all are set up to scan through our email server using a special account I have
just for this purpose. I have all of
them setup using the external IP address of our Exchange server (not its name
or FQDN) and I have firewall rules setup to allow SMTP from the WAN IP
addresses of our different offices to the LAN IP address of the Exchange server. It worked at all the others but this
one. I was getting the following error
when trying to send a status message (under Log) from the device to my email
account as a test: [error 973] incorrect
format for primary smtp server. And when
I tried to scan through our email server I would get "network error". However, a connection test succeeded. I had everything set correctly for SMTP and
DNS but as I was trying anything I could to get it working I went to mDNS under
Services and it was enabled. I disabled
it and then I could get a status message to be sent to me and we could send a
scan through our email server.
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