Firmware update failed on brother mfc-8480dn

Nope, language does not change that easily.
I've changed my printers language, but it's a lot of work.

Here are the steps needed:

1. You need to download the Filedl32.exe (brother's tool for uploading firmware to the printer) and the brothers Maintenance mode drivers. These can be found here: http://downloadcenter.mustek.co.za/list.php?dir=Repository%2FPrinters%2FBrother%2FOther%2F

2. You need to enter maintenance mode on the printer. To do this, follow the steps below:

• Press and hold the Home Icon on the printer's screen
• After you see the firmware info, press and hold the last box (which is empty) until a menu appears
• Within 3 seconds type the following *,2,8,6,4 (without commas)
• If you did everything correct you should be in Maintenance mode

A video showing the above can be found here: https://www.youtube.com/watch?v=zt2FlT-qulw

3. Now you need to change language. To do this, type 74 and press set mono. In the language menu change the language from 0003 (Germany) to 0001 (USA) then press set mono again. Now the printer will set the language to English and will prompt you with Please DL Rom

4. With the printer in maintenance mode, connect it via USB to your PC in which you already have installed the Maintenance drivers. The PC should recognise the brother printer as Maintenance Brother Printer

5. Now comes the tricky part, you need to get your firmware file, which is not easy. My solution was based on this post: http://pschla.blogspot.gr/2013/08/resurrecting-brother-hl-2250dn-after.html

My issue though was finding the correct values to post to Brother, as my printer was differently. Unfortunately using SNMP didn't help as none of the parameters did show up on snmpwalk.
So I did another trick, since I also have a Mac. I did use a proxy (Charles) and run the firmware update jar file. Now initially I failed, since Brother is using SSL, which made it impossible to get the post data, but I was able to change in the updater tool the BrUpdSys.xml file and change the file URL (FileGet XML node) to something random, http://www.google.com, which allowed me to get finally the post XML data.

Using those and posting those with CURL I finally got my firmware, which I installed.

The firmware request file of mine look like this:

<REQUESTINFO>
<FIRMUPDATETOOLINFO>
<FIRMCATEGORY>MAIN</FIRMCATEGORY>
<OS>MAC</OS>
<INSPECTMODE>1</INSPECTMODE>
</FIRMUPDATETOOLINFO>
<FIRMUPDATEINFO>
<MODELINFO>
<SELIALNO>E71359M3F391200</SELIALNO>
<NAME>MFC-J4510DW</NAME>
<SPEC>0001</SPEC>
<DRIVER>Brother MFC-J4510DW</DRIVER>
<FIRMINFO>
<FIRM>
<ID>FIRM</ID>
<VERSION>M1405200717:EFAC</VERSION>
</FIRM>
</FIRMINFO>
</MODELINFO>
<DRIVERCNT>1</DRIVERCNT>
<LOGNO>2</LOGNO>
<ERRBIT />
<NEEDRESPONSE>1</NEEDRESPONSE>
</FIRMUPDATEINFO>
</REQUESTINFO>

So as you can see it's quite different than the one on the blog post.
Anyway, after posting this I got the firmware URL for the english firmware which is this: http://update-akamai.brother.co.jp/CS/LZ4228_M.djf

Note, the above is for the model MFC-J4510DW ONLY. so don't use it in another model.

Note 2: If you want to change the language to something else (not English), you'll need to change the 0003 to 000X in the printer's maintenance mode and also in the <SPEC> XML node above.

You can see the country list codes in this pdf: http://support.brother-usa.com/Virdata/Content/en-US/MFC/Technical/ServiceManual/SM_MFC_J280W_J425W_J430w_J435W_J625DW_J825DW_J835DW_EN_5063.PDF

If you scroll to 1.4.26 EEPROM Customizing (Function code 74)

6. After you have the file, just open the Filedg32.exe, locate the Brother Maintenace USB printer icon and drop it there. It will upload the firmware to the printer and the printer will reboot. After reboot your printer should have finally an English menu!

Good Luck and remember you are responsible for what you do.
To help you I have also uploaded my firmware file on dropbox, so you can use that one and skip the curl steps, if you like!

My firmware file: https://db.tt/5WvbcRyl
My request.xml file: https://db.tt/EUJ74ttI

I've also uploaded the driver and filedg32.exe files in case you can't find them anymore in the website I did provide: https://db.tt/sUgqYP53

Go to the brother site and download any updated firmware for your All-in-one
http://www.brother-usa.com/downloads/default.aspx?PGID=5
Also, check the telephone line for any noise and try changing the FAX QUALITY SETTING to a lower setting.

Yes, there is a RESTORE DEFAULT SETTING into the printing. But no circiut breaker for the bother. Go navigate to the LCD screen and it should be there in the GENERAL SETTING and choose LAN SETTING. From there choose RESTORE DEFAULT.

Please rate and make a comment if you find this solution very helpful and might help others as well. Post more comments if you need more help.

Regards and thank you for using Fixya !

If the display screen is displaying an error message, press the STOP/EXIT key to change the LCD to the main screen.

2. Press the STOP/EXIT and the UP ARROW key at the same time. The first 2 characters on the top row will determine the ROM version.

• If the ROM version is OH or greater (example: OI, OJ, OK, etc), the firmware does not require updating. Go to WARRANTY AND SERVICE OPTIONS listed below.

• If the ROM version is OA - OG (example: OB, OC, OD, etc), continue to STEP 3 to update the firmware.

3. A utility is available that will allow you to update your Brother machine with the most recent version firmware, by downloading updates over the Internet.

4. Choose your country.

5. Choose your language.

6. Choose Inkjet FAX/MFC/DCP

7. Choose your model

8. Click on "Downloads"

9. Under Notes/Information select the option - Click here to view firmware version history.

10. Close the window to continue with the firmware update.

11. To update the firmware please follow the instructions listed below:

DO NOT interrupt the process or turn off the machine once it has begun. Doing so may corrupt the memory on the machine and may require the machine be serviced in order to correct the problem.

12. Select your OS and language in Steps 1 and 2 on the website and then click on "Search".

13. In the next window, scroll down to the bottom of the page to locate "Firmware Update Tool".

14. Click on "Information & Download"

15. Scroll down to the bottom of the next page and click the "Download" button

16. Accept the license agreement.

17. A dialog box appears with options for "Run", "Save" or "Cancel". Choose "Run".

You may also download the utility for later use by choosing "Save".

18. A dialog box appears informing you that some information from the machine will be collected and stored. Click "I Accept".

19. A dialog box appears informing you what will be deleted during the firmware update. Click "Next".

20. The program will now begin to update the firmware.

STEP 1: Verify the firmware version of your Brother machine:

 

a. Press the OK key 2 times.

 

b. Press the UP ARROW (+) key 5 times.

 

c. Press the OK key 2 times.

 

The firmware version will be displayed on the LCD.

 

- If the firmware version is 1.01 or 1.02, go to STEP 2: Update the firmware of your Brother machine.

 

- If the firmware version is 1.08 or above, go to STEP 4: Toner usage and yields.

 

 

STEP 2: Update the firmware of your Brother machine:

 

A firmware update tool is available that will allow you to update your Brother machine with the most recent version firmware by downloading updates over the Internet. The updated firmware will assist in optimizing toner usage.

 

The Brother printer driver must be installed and working properly prior to the update of the Brother machine. The firmware update tool also requires that you have Java installed on your computer. The firmware update tool will not work if Java is not installed. If you do not have Java installed or are not sure if it is installed on your computer, you may download Java from http://www.java.com.

 

To update the firmware, follow the instructions listed below:

 

DO NOT interrupt the process or turn off the machine once the update has begun. Doing so may corrupt the memory on the machine and may require the machine to be serviced in order to correct the issue.

 

1. Open an Internet web browser and go to http://welcome.solutions.brother.com

 

2. Select your country and language.

 

3. Type in the model of your machine or select it from the appropriate section (Ex: HL3070CW in the Color Printer section).

 

4. Select Downloads.

 

5. Select your OS and language for step 1 and 2 on the web site. Click the Search button.

 

6. The Firmware Update Tool will be listed at the bottom of the web page. Click Information & Download.

 

7. Click the Download button and I Accept if you accept the license agreement.

 

8. A dialog box appears with options for Run, Save, or Cancel. Select Run. You may also download the firmware update tool for later use by selecting Save.

 

Here is the link to the Brother Solutions Center web site that addresses your question.

The manufacturer does publish firmware updates that solve certain recurrent problems. You might want to update your printer's firmware. The firmware update tool can be found on this page (at the bottom.)

pal i dont know why u did the firmware update ...
contact the brother people they will be able to help u in the best way

que tal saludos ... necesito saber como puedo actualizar mi equipo

Update the firmware and it does support SMTP-AUTH

I would try re-running the firmware installation if you haven't. Last time I had a firmware problem like this I left the machine unplugged for a hour or two came back and re-tried it and the machine took the upgrade fine the second time.