Just started reusing the machine and dont know how to decalcify the machine as cant find the manual! Any help would be appreciated
I have the same problem. The solution given is how to descale, decalcification is different. Any other solutions. I have done the descale and it still asks for decalcification. Also note it is the older Magic comfort, not the magic plus machine
Re: got an old saeco magic comfort 7/8 years old -
You are correct to descale the machine. I am not sure how "decalcification" is different, but if the message is still coming up, you may need to have some repair work done. There are some sensors inside that can be cleaned manually if a descaling solution doesn't do the trick. You can do some work if you are mechanically inclined.
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If you haven't cleaned the brew group, or decalcified the unit I would start there. This is something I do every 4 to 6 months (or anytime I notice the flow of coffee to start to slow down). This normally restores the flow to the original flow level. If you have already done these things you may want to give Saeco support a call and see what they suggest. They are extremely helpful, although very difficult to get on the phone as the phone system they use is horrible and hangs up after you hold more than a certain amount of time.
im not a saeco folks but i buy those machine on ebay and repair them decalcify ready to used mean its ready for you to put descaling product in machine and you press on it will start the descaling sequence if you dont whant to descale i sujject you do it if not go in our menu and push botton untill you see descaling finish or done thanks pierre p.s taking about descaling my machine vienna told me this morning time to descale it comme about every 3 months let me now i know those machine good
bye a good coffee descaler not vinager follow instruction on it normally fill the water tank leave room for the descaler start the machine open side valve leave it running for 15 second turn it off let it site for 10 to 15 minute after open valve for 30 second let it site for 10 minute and open valve repeat untill empty tank after clean water tank very good that descaler is acid nasty stuff after fill the water tank full of water start machine open side valve empty water tank that its good luck pierre p.s it take a while do descale good but worth it
www.partsguru.com look to the left for Saeco Home Models, select that, then go the model you have and download the manual.
On a magic comfort it has two settings for adjusting the espresso shot besides the amount of the shot. .
On a magic comfort plus, you can adjust the grind size, the amount used for the shot, preinfusion (a short shot of hot water on the grinds before the unit passes all the water through the puck (coffee grinds), temperature and amount of water for shot
Also, when setting the strength on this machine, don't use a full grind amount as it can jam the machine. use a setting of 6 or 7 max for strong shots, not the 8 or 9 setting!!!
The curcuit breaker on the boiler probably tripped. There are 2 of them on the boiler. You can remove the back cover to access these parts. If you are not comfortable with taking the machine apart, take it to a service center.