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FLATBED WON'T SCAN SAYS SHIPPING LOCK - Fujitsu fi-5220C Flatbed Scanner

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Posted on Jan 02, 2017

john_madd112
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SOURCE: Fujitsu fi-5750C flatbed will not scan. I keep

Mine came with the same error message. If you look through the glass into the left front corner, you should see a spring loaded belt tensioner device. It merely hooks into the bottom plate against a spring to keep the belt tight. On my 5750C, the belt tensioner had slipped out of the base during shipping. The hardest part of inserting it back into the base was getting to it. Directions to do that are on this site at .../support/t484836-taking_apart_flatbed.

Posted on Nov 15, 2011

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Fujitsu fi-5750C flatbed will not scan. I keep getting an error "Irregular status is detected in the scanner. Anomaly in Flatbed motor operation. There are some codes: Sense Key = 0x4; ASC=0x580;...


Mine came with the same error message. If you look through the glass into the left front corner, you should see a spring loaded belt tensioner device. It merely hooks into the bottom plate against a spring to keep the belt tight. On my 5750C, the belt tensioner had slipped out of the base during shipping. The hardest part of inserting it back into the base was getting to it. Directions to do that are on this site at .../support/t484836-taking_apart_flatbed.

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1 Answer

My VZ9996U1 built-in dishwasher won't lock &


sounds like the door latch is broken, turn off power to unit and remove in side of door, about 20 screws, at th etop of th edoor you will see the latch it will have several wires going to it, you may even find broken parts (PLASTIC ) you can order parts from here http://www.appliancepartspros.com/ they have very fast shipping you just need all the info on the machine

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1 Answer

The 12x12 scrapbook pages scan beautifully, but they won't save to my computer! How can I save the images as jpegs?


Hello annabanana7
You can try with a third party twain software , like FreeKapture from : http://freekapture.en.softonic.com/
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I cannot use scanner Lide 25.. because show error : "release the lock switch,detach the I/F cable and reconnect" How solution?


Sounds like the scan head is locked. This is usually done so you can transport the scanner without bouncing the scan head out of alignment. Look under the scanner and you will see it. Make sure it's in the UNLOCKED position. You may need to power the unit off/on to reset it or restart your computer to get a fresh attempt at the scanner.

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When I am scanning negatives, and try to save my scan to a file on my computer, it sounds like something is stuck and when the picture is finally saved, the middle of it is blank or shows rainbow-like wavy...


There is usually a locking lever on the bottom of the scanner to lock the mechanism during shipping or transport. Make sure that lever is fully in the unlocked position!

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1 Answer

Probmlem in printers scan locked


the scanner is locked into its docking point this lock is incorporated into the machine to prevent the ccd unit from being damaged during shipping.
these locks can be located in several different places depending on the make and/or model.
first lift the flatbed cover to a 90 degree angle and look for the switch on the glass deck on the left side about mid way.

these locks can also be located on the roof of the standard out put bin to the left side.

in some units this lock can be found on the outside of the case on the left side.

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2 Answers

Error message


Get another scanner. Check whether the lock has not been enabled at the bottom of the scanner. This has happened with me as well and a known Visioneer problem.

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