Question about Epson Stylus Pro 9800 InkJet Printer

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Epson 9800 Cleaning Unit Replacement

Maintenance Request 0040 - Cleaning Unit needs replaced. Is this part easy to replace? If so, where can we get it?

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You don't need to replace any thing just before on your printer press and hold Down, Right and enter buttons on printer panel and than on the printer after on leave the pressed buttons its show a new menu on it press down on adjustments and than enter again press down on counter clear and than enter again reset it than restart printer. thanx

Posted on Oct 19, 2013

  • 2 more comments 
  • hanan112
    hanan112 Mar 31, 2014

    you're are great!!! thanks !

  • hanan112
    hanan112 Apr 04, 2014

    after finishing the proccess of the counter clear which sucked allot of ink down the drain the error still there. done that twice. alot of ink loss and nothing :(

  • adeelsarwary2k
    adeelsarwary2k Apr 04, 2014

    you have done some ting wrong because i did it almost 5 times when i got that error..

  • adeel Jul 11, 2016

    pls do not proceed with this method becoz new models of 9800 have diffrent reset procedure if any one want to know this procedure plz email me
    sunlite.pakistan@gmail.com

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SOURCE: epson 9800 printer

cleaning unit near end of life.

Posted on Dec 20, 2008

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Message is Service call error 00010014 I have an Epson Stylus pro 9800 and I am getting a message saying: Service call error 00010004 error 00010004 SERVICE CALL 00010004DescriptionFailure of ...


Epson Stylus Pro 4400/4800/4880 Error Codes
Maintenance Request Codes:
• 0002 - CR Motor near end of life - Replace carriage return motor ASAP
• 0006 - Battery shut off - Replace RTC back-up battery
• 0040 - Cleaning unit near end of life - Replace cleaning unit ASAP
• 0080 - Date not set - Set the date through the printer control panel
• 0088 - RTC backup battery not installed - Install RTCbackup battery
• 0100 - RTC backup battery pressure is temporally low - wait for a while
• 0200 - The number of ASF paper feeding has reached predetermined value
• Service Call Codes
• 00000101 - CR Motor reached end of life - Replace carriage return motor
• 00010000 - PF encoder check error
• 00010001 - PF motor is out of step
• 00010002 - PF motor overcurrent has occured - Replace PF motor
• 00010003 - PF motor out of postion time-out error
00010004 - CR encoder check error - ensure enoder strip is clean & dust free
• 00010005 - CR motor out of step - click here for more info
• 00010006 - CR motor over current
• 00010007 - CR motor out of position time-out error - Replace the board assembley, main
• 00010008 - Servo interupt watchdog time-out error - Replace the board assembley, main
• 0001000A - Carriage home position detection error
• 0001000C - PG home position detection error
• 0001000F - CR motor PWM output faulty
• 00010010 - PF motor PWM output faulty
• 00010012 - CR overload (high sensitivity) error
• 00010013 - PF overload (high sensitivity) error
• 0001001B - Head Driver (TG) temperature error
• 0001001D - CR servo parameter error
• 0001001E - PF servo parameter error
• 00010020 - CSIC reading/writing error
• 00010022 - Ink type error (setting on printer body side)
• 00010023 - RTC analyzing error
• 00010025 - SCIS ROM communication error
• 00010026 - RTC communication error - click here for more info
• 00010028 - Head error - replace print head
• 00010029 - Unidentified NMI
• 0001002A - CR ASIC ECU error - Reinstall/update firmware
• 0001002B - PF ASIC ECU error
• 0001002D - Cleaning unit has reached end of life - replace cleaning unit
• 0001002F - 360 DPI writing time-out error
• 00010030 - Multi sensor error
• 00010031 - ASF phase detection error
• 00010032 - ASF drive switch error
• 00010033 - Eject phase detection error
• 00010034 - Eject movement error
• 00010035 - Pump phase detection error
• 00010036 - Type-B board installation error
• 00010037 - Head thermistor error - Replace print head
• 00010038 - Transistor thermistor error - Replace board assembley, main
• 00010039 - PG adjustment value incorrect overwrite error
• 0001003A - PG adjustment value outside range error
• 0001003B - Cutter installation error 1
• 0001003C - Cutter installation error 2
• 0001003D - Cutter installation error 3
• 00020000 - NVRAM error - Replace board assembley, main
• 00020002 - SDRAM error - Replace board assembley, main
• 00020003 - Boot program SUM error - click here for more info
• 00020009 - Flash memory SUM error
• 0002000A - Program load error
• 0002000B - The internal memory is insufficient
• 100000E0 - CPU address error (load)
• 10000100 - CPU address error (store)
• 10000180 - CPU reserved command code exception error
• 100001A0 - CPU slot undefined command exception error
• 100001C0 - The AC power is shut off
• 100005C0 - CPU DMA address error
• 10000xxx - CPU error
• 0003xxxx - Debug orode
• 0Dxxxxxx - An error code for debugging
• 0Exxxxxx - A time-lag of the RTC timer

Mar 24, 2018 | Epson Office Equipment & Supplies

1 Answer

How to Reset Maintenance request 0040, Epson 9890


Did you replace the low ink cartridges? The 0040 request code is from the ink dispenser pump saying it has reached the specific number of pumps for that particular ink cartridge. Once you change out the low ink cartridge the pump will automatically reset.

Oct 15, 2016 | Epson Office Equipment & Supplies

1 Answer

Maintenance 0040


download the adjustment program for epson 9880 & change the date & time

Dec 17, 2013 | Epson Stylus Pro 9800 InkJet Printer

1 Answer

Service call error 00010040


Common Error Codes
00000101 The CR Motor reached it's end of life. 00010000 PF Encoder Check Error. 00010005 CR Motor is out of step. 00010014 Pressurising failure. 00010027 Pressure pump micro air-leak error. 00010040 Printing position error. 0001002D The cleaning unit reached it's end of life. 0001003F The Pressure Motor reached it's end of life.

Servicing Levels

Three levels of servicing are available and detailed below:
  1. Basic 0040 or 0001002D maintenance procedure: This will return your printer from either the 0040 or 0001002D error to a working state by replacing only the relevant maintenance items.
  2. Advanced 0040 / 0001002D maintenance procedure: As well as replacing the parts relating to the maintenance error additional adjustments such as bidirectional/unidirectional alignment, 980mm feed adjustment, firmware updating and a general clean will be performed.
  3. Overhaul: All maintenance items as well as the PF, CR motor and belt, cutter cap, pressure assembly and cutter solenoid will be replaced. A check for any design defects such as a defective cutter cap and a defective pressure lever will be performed and any parts will be replaced if necessary. All head and feed alignments will be performed as well as any required software updates and sensor verifications. A thorough clean will also be performed on the carriage area and the print head. When the procedures are complete a survey will be performed to better understand your requirements and any recommendations will be brought forward.
info.gifIt is recommended that if you have recently come into ownership of a second user Epson Stylus Pro 9800 then you should assume that the counter values or service life levels are incorrect and choose the most thorough procedure detailed above. The reason for this is an increasing number of printers being "reset" without the actual parts being replaced or inexperienced owners trying to repair or replace parts incorrectly. In one such case a part was removed and replaced incorrectly causing a serious ink leak which was luckily caught early due to the undertaking of an thorough maintenance procedure, but unfortunately extensive damage had already been caused to the chassis and maintenance tank area.

I copied the error code and put it in the search bar in a web browser and came up with the answer. In the future just google the codes and see what comes up. Also you can download a Field Repair Guide PDF and a Manual PDF from Epson's website too.

Jan 25, 2013 | Epson Stylus Pro 9800 InkJet Printer

2 Answers

Epson Pro 7800 Maintenance Request 0040


Hi Frank,

Please supply a detailed description of the problem. Give as much details leading up to the problem as you can so that I may understand what's happening.

I'll be waiting for your response.
Randy

Feb 07, 2012 | Epson Stylus Pro 9800 InkJet Printer

1 Answer

We have an EPSON STYLUS PRO 9600. We have received the msessage MAINTENANCE REQ 0040. Can you help us, please? Thank you very much.


The codes should be in the owners manual. Otherwise go to the web site in the support area. Type in the printer model then look for error codes support.

Mar 01, 2011 | Epson Stylus Pro 9800 InkJet Printer

2 Answers

Maintenance request 0040


Maintenance request code:

The pump counter is near end of life, replace the cleaner kit ASAP.

This is what 0040 means.

May 03, 2010 | Epson Stylus Pro 9800 InkJet Printer

1 Answer

Maintenance required 0040 code


Hello.

Your error code means the Pump/Cap/Cleaning assembly has reached the end of its life and will soon fail. This is a major replacement part and it is typically more cost effective to replace your printer rather than repair.

You can continue to print, but soon you will experience leaking ink, damaged hardware and poor prints.

Hope this helps.

Nov 14, 2009 | Epson Stylus Pro 9600 InkJet Printer

1 Answer

Epson 9800 printer


cleaning unit near end of life.

Sep 11, 2008 | Epson Stylus Pro 9800 InkJet Printer

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