Question about Acer Extensa 4620 Notebook

2 Answers

Broken power plug - Acer Extensa 4620 Notebook

Posted by on


2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Acer Master
  • 5,660 Answers

Remove the motherboard, unsolder the old DC Power Jack; solder a new one in.

Service Manual,

ISN'T the Extenza 4620, is the Extenza 4720. Should be REAL CLOSE.

You have to scroll down about half page, (Right side scroll bar), until you get to Page 56 - Machine Disassembly and Replacement - Chapter 3.

Suggest USE an ESD wrist strap. (Electro Static Discharge)
Your body carries Static electricity, and you don't want to Static shock your laptop. Unless you want an expensive doorstop.

Average cost is around $3 to $6. One example,

Work ON a table. (Unless you have a workbench, of course)
Do NOT work on a bed, couch, or directly on a carpet floor. HIGH areas of Static electricity.

Set a large metal serving tray (Unpainted), on the table; and connect the ESD wrist strap's alligator clip to it.
Or use a large metal knickknack. (Unpainted)

[I connect to an unpainted surface, of the metal frame of an open, empty desktop computer case. I feel an Anti-Static Mat is unwarranted, and I don't want my wrist connected to the local, yokel, utility companies ground source ]

I use Desoldering Braid, (Solder Wick), to remove the excess solder, from the solder joint; then remove the jack.

Fingertips pulling on the jack, (Fingernails rest against the motherboard, and work as fulcrums), heat one lead's solder joint, then move to the one next to it.

The jack will start to pull up on those two leads, BUT will be held in by the other leads. Therefore you can only go so far, then move to the next lead coming out of the jack.
Keep going around, and around; pulling the leads out a little at a time; until finally the jack comes off the motherboard.

If it takes until midnight two days later, it takes until midnight two days later.
You DO NOT want to burn the motherboard, or those circuit traces on it.

Melt a solder joint, pull the jack up a little - STOP.
Allow the motherboard to cool a little. Go to the next two leads of the jack. Heat, pull, cool down.

If you heat the motherboard too much you will burn it.

If you heat a circuit trace hole too much, you can lift that circuit trace hole off of the motherboard.

If you heat a circuit trace hole too much, you can render it useless from accepting tinning again
(To Tin is to apply a light coat of solder)

Can't be tinned; can't be soldered. (Can't solder the DC Power Jack lead, to the circuit trace hole.


After the jack is removed, there may be a thin skin of solder over the circuit trace hole.
Do not dig it open. You could ruin the motherboard.

When the new jack is being installed, the prongs, or leads, press up against those circuit trace holes; and against that skin coat of solder over the hole.
Just touch that skin coat of solder with your 25 Watt (Or so), soldering iron; and the lead of the jack will poke through.

Just that easy folks.

BE SURE to thoroughly clean the circuit trace hole area, BEFORE tinning it again. (IF it needs it)
You have to clean the residue that was left behind, off; before attempting any repair.

For additional questions please post in a Comment.

Posted on Jan 08, 2013

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

Depending on your own or a friends skills, most laptops have a power plug that can be bought off eBay and resoldered to the motherboard.

Posted on Jan 08, 2013


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer


Step by step troubleshooting.
Verify power outlet is good
Verify power adapter is good
verify connection to computer is good
fully charge battery
=======do this
Check power source, plug known good light into AC receptical.
If AC cord has connector to power block verify it is properly seated.
plug adapter into AC outlet
Verify Power is present at power connector with another similar computer or voltmeter. (12V to 20V)
When plugged into computer, charge (not power) indicator MUST light either red, amber, or green. If not, connector on computer may be broken.
leave overnight or until charge light is green
turn on normally.

most likely causes:
- loose connector
- broken wire from power adapter
- broken power plug on computer.
- anything else is probably beyond ur capabilities to fix.

Aug 10, 2014 | Acer Aspire One PC Notebook

1 Answer

Fisher & Paykel smart drive excellence GW709 no power!

The wires have stretched some wires have broken.
Those wires can be put back in the plug,
Get a paper clip and push the pin out from the back of the plug
remove broken insulation left in the plug cut wire clean insert into plug and tap the pin down with small flat blade screwdriver.


Apr 18, 2013 | Fisher and Paykel Washing Machines

1 Answer

No power on hpdv1000

You could have a broken power socket where the charger plugs in to the laptop. If the battery is flat and the socket is broken or loose then it wont charge and will be completely dead. If the socket is ok then it should power up with just the charger plugged in, even without the battery plugged in. You could also have a broken wire in the plug on the charger, the end that plugs in to the laptop.

Feb 01, 2012 | HP Pavilion dv1000 Notebook

1 Answer

I tried to power on my computer and there was nothing. It was plugged in and the battery light was blinking amber when I tried to press the power button. The light on the power cord is green but there is...

It sounds like the Power adapter is:

1. Not plugged into the computer
2. Not functioning
3. Has a broken connector (or the laptop has a broken power connector)

Unplug the adapter, remove the battery, hold the power button on the laptop for 30 seconds. Plug in the power adapter connector to the laptop - if the power indicator illuminates, remove the power cord, insert the battery ant then plug in the power cord. Press the power button (hopefully you're back in business).

If that does not help, p borrow an adapter from a friend and try it with your laptop, if it works, then go buy a new adapter!

Sep 05, 2011 | Acer Aspire 7740G6364 (lxplx02165) PC...

1 Answer

Gateway kav60 not charging. i have to wiggle the cord and sometimes it refuses to charge.

I guess you've got a broken laptop power dc jack or power cable.

Symptoms of a broken Laptop DC power jack:

- The laptop only operates when you hold the DC power plug in a certain direction (DC jack is broken or loose).
- The laptop only runs on battery power (no power is getting through the DC jack).
- The laptop gets no power at all.
- The laptop will not charge the battery.
- The laptop switches from AC power to battery power intermittently due to a loose or broken power jack.
- The laptop suddenly shuts off.
- The DC jack may feel loose.
- Sparks come out of the back of the laptop when you insert the power plug into the DC jack.

Apr 21, 2011 | Lifetime Gateway KAV60 Replacement Laptop...

1 Answer

No power plugged in outlet working plugged into back no lights comming on

Either 1) your Wii's power adapter is broken, or 2) your Wii is broken. If you have a friend who has a Wii, you could try borrowing their power adapter and seeing if the Wii turns on. If it does, then you know your power adapter was broken, and you can purchase a replacement.Otherwise, you're going to have to look into repairing the Wii. If you device is under warranty, Nintendo will repair it for you.
Consult Nintendo's troubleshooting guide here:
Good luck.

Feb 28, 2011 | Nintendo Wii Console

1 Answer

When i plug it in i have to jiggle it a bit then it eventually works but when i move my laptop it will not charge

This sounds like either the power plug/cable is broken of which a new plug will need to be fitted or the power socket inside the laptop is broken or needs resoldering to the PCB (known as a dry joint)

Jul 29, 2010 | Computers & Internet

1 Answer

I am not getting any power to my laptop.

1. Laptop may be broken
Connector where power supply plugs in
2. Charger or cable may be broken (especially connector where it plugs into laptop)
3. Battery may be damaged (and may have damaged charger as well)

More details would be nice. :)

Dec 23, 2009 | HP Pavilion dv4000 Notebook

1 Answer

Broken power button jack/plug on apple mini mac (post 2009 intel)

Not sure about schematics but here are a couple links to disassembly guides:
Check this site out <>
Good luck.

Dec 20, 2009 | Apple Mac mini

1 Answer

Washer won't start

Check for power at the terminals and the plug. If the plug and or terminals are discolored, broken, and you have no continuity-replace the power cord, or terminals or both. After a power surge, or lighting these could become burn or broken, and therefore power could be lose.

Mar 27, 2008 | Frigidaire ATF6000ES Front Load Washer

Not finding what you are looking for?
Acer Extensa 4620 Notebook Logo

54 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

633 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides