Question about Gateway Computers & Internet
Do not know the password on the Phoenix SecureCore (tm) Setup Utility page my computer has crashed and theres no windows on the computer.
Posted by Anonymous on
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Posted on Jan 02, 2017
Actually, if you do not know the password it is best not to guess because 3 wrong guesses would result to losing the data on your hard drive forever.
the simplest way to remove a bios setup utility password is by removing the cmos battery. computer will remember its settings and keep the time even when it is turned off and unplugged because these parts are powered by small battery inside the computer called a CMOS battery. If we pull out this battery, the computer will forget alot of its hardware settings, including its BIOS password. This should not be performed on Laptops if you are not experienced working with laptop hardware.
1. open up the computer case using a screw driver and locate the flat, circular and metallic CMOS battery. please refer to the picture below. Some computers have this part standing upright.
Once you have located it, observe how the latches are holding it. There are many different ways to remove a CMOS battery but the most common way on newer computers can be seen in the picture below.
2. Make sure to power down the computer, unplug the power cables and unplug any USB devices if they are powered. The computer must not be able to get power from anywhere for this to work. Take out the CMOS battery and wait 10 – 25 minutes before putting it back in. The reason for this wait is because the computer can still store power in its capacitors even though everything is unplugged. The waiting period allows enough time for them to discharge.
3. Plug everything back in, power up the computer and enter the BIOS again. If everything went well there should be no more password. In some cases, if you get weird error messages during bootup now, you will need to goto “Load BIOS Defaults” in BIOS and save the changes to fix them.
Posted on Apr 14, 2010
SOURCE: Setup utility
I think you are referring to the BIOS setup. The BIOS is the very first code that is ran after you trigger POWER, and controls all of the hardware in the PC, and without this 64k of code, your computer would not run. No display, no nothing. There have been some viruses known to infect the BIOS, the most famous being CIH, which formats the hard drive, empties the CMOS memory (also part of the BIOS, where settings such as time are stored) and re-flashes the BIOS, rendering the PC unusable. Luckily, this only infects Windows 9x machines with ATX motherboards.
Posted on May 05, 2010
Turn on your computer, go into safe mode by press the F8 key on top of your keyboard while starting up.
This will start you in the SAFE MODE.
Select Safe Mode.
From there, go into your User accounts and either delete the account and/or change the password
Be sure and write it down this time.
I would make a password boot disk/cd while you're at it that way if you lost the paper, you will always have a back-up on the disk/cd.
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Posted on Aug 12, 2011
Give this a try you probably have a mbr virus.
Download The following iso listed below. It is the latest version of the Kaspersky rescue disk. You need to burn it to a CD with a program like Imgburn (Which is also FREE like the iso file). Then you need to boot from the CD and run the scanner. It should fix you right up.
Kaspersky rescue cd download:
Posted on Sep 04, 2012
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