Question about NEC Electra Elite DTU 16D-2 Corded Phone
I'm not sure what to do? The main line will ring but the offices attached will only flash that there is a call coming in.
I keep trying feature, 60 feature but nothing is coming through. Any ideas?
Do not pick up the headset
push feature 69 feature
Posted on Mar 06, 2009
I am assuming you have the NEC Electra Elite phone system, with standard programming.
To see if your phone is in Do-Not-Disturb, have someone call your intercom number when it's idle. If it rings or you get a voice intercom call, it isn't in DND. If you can answer an incoming call while the line is flashing by JUST picking up the handset, then your phone is really ringing, you just can't hear it. If that is true, with your phone idle press <Speaker> 601 and use the UP/DOWN volume controls to adjust the sound level. If you must press the line key to answer an incoming call, you phone is probably not ringing and you may be in Night mode. If you have a dark square to the left of the time on your display, you are in night mode which can be cancelled from the attendant's phone (usually ext. 100 or the lowest numbered one in the system) by pressing <Feature>80<Feature> to set the system back to Day mode. If none of the above works, we'll try looking at system programming. Let me know.
Posted on Jan 21, 2009
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Posted on Jan 02, 2017
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