Question about HP DeskJet 920c InkJet Printer

1 Answer

Orange light indicating a black cartridge fault will not go out

I have tried three different cartridges without success. any ideas?

Posted by on

  • matzulis2 Feb 17, 2009

    I just installed a new black cartridge in my HP 920C printer and the orange ink light just keeps flashing. I turned it off and on and taken the cartridge in and out, still not working. Does anyone out there know the repair for this said problem....Thank you...

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Try cleaning the contacts on the back wall of the cartridge holder. Use alcohol and a clean cotton swab.

Posted on Feb 03, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I put new print cartridges in my 960c printer. They are hp 78 for color and 45 for black and white. my orange ink light will not stop blinking. It is not printing


I have an HP DeskJet 1220C that has been working fine for two years now. All of a sudden it can only print in pink and black. It is driving me crazy. I have tried the following without any success:

1. Replaced the cartridges twice
2. Aligned and cleaned the cartridge from the
computer
3. Soaked the cartridge head in hot water,
and made sure that all three colors will bleed
out of the head
4. Cleaned the cartridge contacts with an eraser
5. Cleaned the cartridge contacts on the printer
with a brush

Is there a cure, or is it time for a new printer?

Aug 25, 2011 | HP DeskJet 960c InkJet Printer

1 Answer

Error 6000


This is the error code printer Canon IP1200, IP1300, etc. light blink Indicator:
3x orange 1x Green = mechanical error
if you dont have any knowlegde about printers, better bring your printer to Canon service center.
4x orange 1x green = printer absorber full
reset your printer using software ressetter or try using manual reset. different printers have different manual reset.
5x orange 1x green = black cartridge/color cartridge error
can be chip error or connector is dirty.
7x orange 1x green = black cartridge/color cartridge error
can be chip error or connector is dirty.
8x orange 1x green = printer absorber full
reset your printer using software ressetter or try using manual reset. different printers have different manual reset.
12x - 17x orange 1x green = cartridge detection error

How to Reset waste ink counter Manually 1. Unplug power and USB cable. 2. Open door and hold power button. 3. Connect power. 4. Close door, then release power button.

How to Reset waste ink counter using Resetter
1. Download software for Canon iP1200 printer. DOWNLOAD 2. Unzip downloaded file to any location using, 7ZIp, WinRAR, Winzip, etc 3. Run GeneralTool.exe 4. select connected USB port number from USB port 5. Click LOCK RELEASE, and select the applicable model name in SET DESTINATION 6. In CLEAR WASTE INK COUNTER, select MAIN or PLATEN. the selected waste ink counter will be reset.
Thank you for posting. Hope this helps.


Jul 06, 2011 | Canon PIXMA iP1200 Photo Printer

1 Answer

Printer not working. The light flashes red six times.


Error Condition Indicator Beeps Error
Code Possible Solution Paper Feed / Delivery Orange 2 Remove any paper jammed Paper Jam Orange 3 Remove any paper jammed Ink Out Orange 4 Add Ink BJ Cartridge Misinstalled Orange 5 Re-install cartridge or replace it NO BJ Cartridge Orange 6 Re-install cartridge or replace it BJ Cartridge Error Orange 7 Re-install cartridge or replace it Waste Full warning Orange 8 Waste is almost full , needs service very soon Service Errors Blinks Beeps Error
Code
Possible Solution ROM Error 1 x Orange 10 6100 Try unplugging Printer RAM Error 2 x Orange 10 6300 Try unplugging Printer EEPROM 3 x Orange 10 6800 Try unplugging Printer Home Position 4 x Orange 10 5100 Temperature Sensor 5 x Orange 10 5400 Try unplugging Printer Waste Full 6 x Orange 10 5B00 Needs Service Cartridge OverHeat 7 x Orange 10 5200 Replace the BJ Cartridge(Printhead) Cartridge OverHeat 8 x Orange 10 5200 Replace the BJ Cartridge(Printhead) Cartridge Displaced 9 x Orange 10 5200 Replace the BJ Cartridge(Printhead) or reinstall Cartridge Displaced 10 x Orange 10 5200 Replace the BJ Cartridge(Printhead) or reinstall Cartridge Displaced 11 x Orange 10 5200 Replace the BJ Cartridge(Printhead) or reinstall Other Hardware error 12 x Orange 10 6500 Other Hardware error None None 5910 Needs Service Other Hardware error None None 5C00 Needs Service

Oct 01, 2009 | Canon S400 InkJet Printer

1 Answer

ORANGE LIGHT IS BLINKING AND PRINTER WILL NOT PRINT


The Amber light is designated as the "Ink Error" light. With regards to a Hewlett Packard printer, the Amber light is indicating that one of the Ink Cartridges (Tri-Color/Black) is empty, defective, unrecognizable, or just simply needs to be changed. The procedure is; lift up the front cover, look at the Black Ink Cartridge, and examine the Ink Level Window on the Cartridge, located at the center of the Cartridge. If the square window appears to be a solid Green then that means the cartridge is completely full. If it is Half Green/Half Black then it is indicating that the cartridge is half way full, and if the square window is completely Black, then the cartridge is completely empty. Also, remove and examine the Tri-Color Cartridge. If the Tri-Color Cartridge feels very light or if the Tri Colors on the bottom of the Cartridge appear to be discolored i.e. All Magenta, All Cyan, or All Yellow, then the Cartridge should immediately be changed. After replacing the Black or Tri-Color Cartridge, your printers Green Power Light will flash and allow you to continue your print job
You can also try:
Clean the cartridge and carriage contacts with a cotton swab moistened with water. If you have refilled the cartridges don't assume that they will still work. If cleaning doesn't help you may have a failed cartridge even if it is not refilled.
If you are getting a grinding noise, clean the carriage rod with alcohol and lubricate it with a few drops of Tri-Flow, available in 2 oz. squeeze bottles at cycle shops.

If I have helped please rate my post...I will always do my best to help

Sep 11, 2009 | HP Laser Jet 1320 Printer

2 Answers

Orange blinking light at cartridge icon


The Amber light is designated as the "Ink Error" light. With regards to a 960C Hewlett Packard or almost any inkjet printer, the Amber light is indicating that one of the Ink Cartridges (Tri-Color/Black) is empty, defective, unrecognizable, or just simply needs to be changed. The procedure is; lift up the front cover, look at the Black Ink Cartridge, and examine the Ink Level Window on the Cartridge, located at the center of the Cartridge. If the square window appears to be a solid Green then that means the cartridge is completely full. If it is Half Green/Half Black then it is indicating that the cartridge is half way full, and if the square window is completely Black, then the cartridge is completely empty. Also, remove and examine the Tri-Color Cartridge. If the Tri-Color Cartridge feels very light or if the Tri Colors on the bottom of the Cartridge appear to be discolored i.e. All Magenta, All Cyan, or All Yellow, then the Cartridge should immediately be changed. After replacing the Black or Tri-Color Cartridge, your printers Green Power Light will flash and allow you to continue your print job

You can also try:
Clean the cartridge and carriage contacts with a cotton swab moistened with water. If you have refilled the cartridges don't assume that they will still work. If cleaning doesn't help you may have a failed cartridge even if it is not refilled.
If you are getting a grinding noise, clean the carriage rod with alcohol and lubricate it with a few drops of Tri-Flow, available in 2 oz. squeeze bottles at cycle shops.

Sep 10, 2009 | HP DeskJet 960c InkJet Printer

4 Answers

Canon BJC 3000 does not print - 6 orange 1 green


Clean the connectors located on the Printhead and the Printhead Carrier... It solved the problem in my case...

Nov 11, 2007 | Canon BJC 3000 InkJet Printer

1 Answer

Printer ripair


The BJC 3000 will flash two different colored lights in a pattern to signal several different errors. From the documentation I have the two colors are orange and green, could those be the colors you see? At any rate here is the code: Two orange flashes: Out of paper, paper jam, or paper feed error. If no paper is loaded in the auto sheet feeder, or if the paper is not loaded correctly, set the paper correctly and press the Resume button on the printer to continue printing. Three orange flashes: Paper jam. If paper has jammed in the printer, carefully remove the jam and press the Resume button to continue printing. Four orange flashes: A tank inside the BJ cartridge (print head) is out of ink. Replace the empty BJ tank and press the Resume button to continue printing. Five orange flashes: BJ cartridge is not installed properly. Remove and reseat the cartridge correctly. Make sure the orange protective cap and tape have been removed. Make sure the blue locking lever is locked down securely. Six orange flashes: BJ cartridge (printhead) is not installed. Remove and reseat the cartridge correctly. Make sure the orange protective cap and tape have been removed. Make sure the blue locking lever is locked down securely. Seven orange flashes: BJ cartridge (printhead) is defective. Remove the BJ cartridge and check that the contacts on the cartridge and cartridge holder are clean. Make sure the orange protective cap and tape have been removed and reinstall the cartridge. If the error occurs again after you resume operation, you may need to replace the BJ cartridge. Eight orange flashes: Waste ink absorber almost full. The printer has a built-in waste ink absorber to hold the ink that is consumed during print head cleaning. This error indicates that the waste ink absorber is nearly full. Press the Resume button to skip the error so you can continue printing. The POWER light flashes orange and green alternately: Service error. A service error means the printer requires the attention of a qualified technician. If you have any more questions let us know otherwise please don't forget to rate this post.

Feb 20, 2007 | Canon BJC 3000 InkJet Printer

1 Answer

Canon BJC 6000 Beeps and Power Light Flashes Orange


The 6 beeps along with the orange light stands for "Re-install BJ cartridge or replace it". You might have already fixed the problem by replacing the cartridge, and you're still stuck with the error indication. Waste Error Reset 1: Power off printer 2: Hold Resume button then press and hold POWER, the beeper will sound once. 3: Hold POWER and release RESUME 4: Press RESUME twice 5: When the indicator lights steady, press RESUME three(3) times. The indicator should be orange. 6: Press Power to set data If it still doesn't go away, try cleaning the contacts the cartridge makes with the printhead. Dip the carts contacts(dipping only the contact area) in shallow hot water for a minute, then wipe dry with a cloth that doesn't shed fiber. Also clean the contacts on the printhead using a damp cloth, maybe also some alcohol. If it still doesn't go away you have to think of replacing the printhead, or chucking it. Good luck

Jun 20, 2006 | Canon BJC 6000 InkJet Printer

Not finding what you are looking for?
HP DeskJet 920c InkJet Printer Logo

65 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...