Question about Toshiba Portege 3490CT Notebook

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Portege 3490CT problem with external CD-RW backpack

When i attach backpack CD-RW on my portege he report me message like:A HI-SPEED USB device is plugged into a non-HI-SPEED hub.how to solve this problem?Anybody please?

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  • nikolapaint Jan 21, 2009

    ok for message removing but i don't see cd-rw icon on My computer and cannot access to see files on cd.do you know how to do this?

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This is nothing to be concerned about it the message is just informing you that you are plugging a USB 2.0 device into a USB 1.0 port, which means that it will still work but will run at a slower rate than it would if you had a USB 2.0 port

If you want to turn off this error message follow the instructions here
http://support.microsoft.com/kb/835967

I hope this helps

Posted on Jan 20, 2009

  • Debs
    Debs Jan 21, 2009

    go here http://support.microsoft.com/kb/817900/e...



    there is a few solutions you can try to get your usb device recognised by windows. If all of the do not work, then there is a button on the bottom of the page (on the link) that will say FIX IT FOR ME, choose this method for microsoft to fix the error for you



    I hope this helps

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Hi Nick,
this may be a driver conflict issue, either with your factory fitted drive.
try going into system/device manager and see if its in there, click remove or uninstall, reboot and plug the drive in again, go through the add new hardware wizard if need be.
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