Question about HP 564 XL Series Ink Cartridge Set for B8500 C309 D5400 -5 Pack
Take "missing" cartridge and do an complaint where you bought it. There is no need to take whole machine.
(sorry form my English)
Posted on Jun 05, 2014
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Posted on Jan 02, 2017
Tips for a great answer:
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Remove the entire cartridge, clear any paper or debris inside the printer, then re-insert cartridge. Cartridge needs to be fully seated in printer.
If problem persists, remove the cartridge and check metal tab on right side of cartridge for damage. If damaged or missing, replace PC Kit. Check metal tabs on bottom of Cartridge. If missing or damaged, replace Developer Unit.
If problem still not corrected, contact Lexmark Technical Support for further assistance.
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