Question about Sansui Televison & Video
Remote is universal Zenith. Mute button displays on sceen propewrly but has no effect. Can't find any reference to "Sound Off/On" when using remote. Only reference to audio is 'Stereo/Mono"
There usually is an option for turning off the internal speakers as part of the TV setup routine...BUT you may have had a failure of the internal audio in your TV. Your Zenith remote might have a MUTE button which turns off TV sound and displays a mute message or the MUTE buttton might have been pressed accidentally and has become stuck
Posted on Jan 08, 2013
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Posted on Jan 02, 2017
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HERE'S THE ANSWER TO YOUR PROBLEM:
There are times that TV sound problems does not require you to call for a technician. Some TV sound problems are just easy to repair, and you can just do it yourself. Try to do this one:
1. Press the "Mute" button on the remote control or press the "Volume Up" button. The most common cause of no sound is accidental use of the television's "Mute" function.
2. Make sure the speaker source switch on the back of the television is switched to "Int" if you are using the television's speakers and "Ext" if using surround sound. If not set properly, you will not hear the television sound.
3. Access the television's equalizer by pressing the "Menu" button, selecting "Sound" and then "Equalizer." A list of sound options will appear on the screen. Use the up and down arrow buttons to select the option you want to adjust, and the right and left arrow buttons to make adjustments to the option. You should use this method of adjusting the sound settings if the audio output is in some way unusual.
4. Check the surround sound speaker wires and make sure they are secured to the audio jacks on the back of the television. In addition, ensure that the surround sound speakers are powered on.
If it does not work still. Contact your service provider. Thanks...
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