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The best way to find out if if your stove has a pilot light, is to lift the top panel of the range . The pilot will usually be located between the burners. Typically you will have two pilots. One for the left and one for the right. The pilot light will ignite with a match without having to turn the burner knobs to the "on" position. Good luck
There is not pilot light on the stove top since the burner is activated by a spark generate by high voltage to a small ceramic disk with a wire protruding from it by the burner.
You have the have AC Power to the stove and you should hear a clicking when you slightly turn on the burner. Once the burner is on fire then turn the burner control to the desired temperature. If the burner will not light after 4 seconds of clicking sounds turn the burner control off and make sure the round gas diffuser on top of the burner is correctly seated on the burner. It should lock in place and is removable for daily cleaning of the stove. Now try the burner control again in the light position for no more than four seconds to see if it lights.
Do you smell gas? Do you hear clicking when slightly turning the burner knob? If yes to both the stove is working and the top of the burner is not seated correctly. If no on either or both you may have a stove, electrical or gas problem.
Does it have electronic ignition (clicking sound when starting) if it doesnt and you have an older model you may need to re light the pilot? Also make sure your getting gas to the unit (you will hear a hissing sound when the burners are turned on) try using a match to light the burner
There is nothing fancy about how the gas controls work on this unit. Do all burners give you the same problem? If so, it could be a kinked service hose or a service valve that has been partly shut. If it is limited to a single burner or two, the valve may be gummed up and should be replaced.
Ray, sometimes the burners get gunked up. Remove the cap and burner and see if the small orifice that is located by the spark electrode is clogged. Clean it out with a paper clip. Make sure the burner cap has good contact with the burner. Catriver..post back.