Question about NetGear WGR614 Wireless Router

8 Answers

Wireless Router says internet disconnected

Something up with the router?? My modem is working fine and I can get a direct connection through the modem. Laptop and game system (both use the router) indicate internet is disconnected. When I check the Net Gear connection in the laptop, it indicates I have an excellent signal however, it still shows the internet is disconnected (??). A logon screen comes up asking for 3 things, username, password and domain -- I typed admin for username, password for password and unsure of what the domain is?? not sure if that is the only problem. Any assistance would be greatly appreciated. Thanks.

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  • jmcoleiii Jan 20, 2009

    We've already reset the router several times still nothing. We are showing that there is an excellent connection but still indicates internet is disconnected ?? Currently connecting directly from the modem. A logon screen comes on asking for username, password and domain....what are we suppose to type????

  • jmcoleiii Jan 20, 2009

    I cannot find a list of Domain in pdf format under the Manufacturere NETGEAR. Do you have a website?

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You cannot find "list of Domain in pdf format under the Manufacturer", because such a thing does not exist.

Domains on the Internet are global and not local, and have nothing to do with this problem.

Regarding DNS, that is also fine, as the modem is working.

If the router has a built in Modem, that can be the cause for the problem.
Setting up the router to share modem internet connection in that case may cause more problems, it is not immediate.
Better to get a router with no built in modem.

If router has no built in modem, check the following:

Internet connection sharing must be disabled
1. Open the start menu, go to the control panel, and double click on your Network Connections (Single click network and internet connections first if you have a blue background on the control panel window).
2. If there are any network bridges here, make sure that those are deleted.
3. Find your Network adapter in use (if connecting wirelessly, you will be looking for a wireless adapter, if connecting via a wire, look for the local area connection that's enabled).
4. Right click on the adapter and select properties.
5. Click on the advanced tab.
6. Deselect an check mark made in the Internet connection sharing section.

Client for Microsoft Networks must be installed
1. Right click on "My Network Places" and choose "Properties"
2. Right click on the network adapter, and choose "Properties"
3. Click the "Install" button
4. Choose "Client" in the list and click "Add"
5. Choose "Client for Microsoft Networks" and click "Add"
6. Click "OK"




Posted on Jan 21, 2009

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Go to netgear start wizard you will find the domain there. Mine on net gear is 68.94.156.1 and 68.94.157.1 If you do not have the startup wizard software you can try to get it here. www.routerlogin.com/start.htm Once there go to maintenance router status to get your domain #. If you have any ? please ask befor you rate I have the same Router you have so I can look at my set up to help. Also did you configer the router with the startup wizard.

Posted on Jan 20, 2009

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There is a blue cable going from your modem to your router just unattach this for 5-10sec and reconnect and restart your computer hope this solves it for you

Posted on Jan 20, 2009

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What you can do here first is to connect the modem back to the router and your laptop connect it also wired to the router and check if you will be able to have internet connection that way, if it did connect to the internet when your connected wired to the router so the wireless settings of the router is the problem...

Posted on Jan 20, 2009

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Do system restore to your pc .by entering the old  date in your pc.when the router was working fine. click ---->start--->all programs---->assecories---->systemtools---->system restore----> adjust the old date.and then restart your pc if it prompts to.it will get adjusted.

Posted on Jan 20, 2009

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Connect with an ethernet cable and find out the IP Address

Also note the Subnet Mask, Gateway, and Primary and Alternate DNS values

To get these :-

1. Double click on Local Area Connection under Control Panel --> "Network Connections"
2. Click "Support" --> Click "details"

Enter these values for the wireless area connection like this :-

1. Click "Start" -- > "Control Panel" --> "Network Connections"
2. Right click on "Wireless Area Connection" --> select "Properties"
3. Click on "TCP/IP" (in th middle box) -- > Click "Properties"
4. Click "To use the following ip address"
5. Enter the values you got from wired connection above
6. If you get any duplicate warning messages ignore these

This will resolve the issue, I have used it many times

Posted on Jan 20, 2009

  • Peter Conway Jan 20, 2009

    If you do this and post the results I can tell you how to configure the router as you do not need the domain:-



    1. connect to modem with an ethernet cable, without the router

    2. assuming it's windows, start --> control panel --> Network Connections --> double click on the Local Area Connection --> Click details and post ip address, subnet, default gateway and both dns servers

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Welcome to Fixya! The Manufacturers Website has the List of Domain Names for your Area Available for Download in PDF Form.

Posted on Jan 20, 2009

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Press the reset button on the router for a simple reset, check the connections and see if its functioning now. optionally you can hold down the reset button for 30 seconds to restore default settings into the router.


Posted on Jan 20, 2009

  • Ekse Jan 20, 2009

    Where do you get this login screen? are you trying to login into the wireless settings?

    after you have hold down the reset switch for 30 seconds the defaults are restored, the default details are





    User ID
    admin

    Password
    password

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