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How to open the Western Digital WD5000H1U-00 External Enclosure to take out the hard drive

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Posted on May 24, 2016

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Posted on Jan 02, 2017

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lock123
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SOURCE: Western Digital External Hard Drive My Book

Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Posted on Sep 29, 2010

  • 1706 Answers

SOURCE: external hard drive not being read by media player

Hi, 1 thing you can do is restart your computer while the drive is attached. Then see if it will register. Good luck.

Posted on Oct 07, 2011

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1 Answer

My book essential edition - 500Gb. Model no. WD5000H1U-00 It would appear that the power supply adaptor is not working since there is no power when plugged in. It is still in warranty, any advice on how...


> it is still in warranty

If you exercise the warranty, you'll have to send the current device back to W.D.
But, W.D. will take _no_ responsibility for 'rescuing' the files currently on the disk.
Is that what you want?

Disassemble the enclosure, and remove the disk-drive.
Connect it as a 'slave' disk-drive in a desktop computer.
If it works, the disk-drive is OK.
So, look at: http://www.canadaram.com/3_5_sata_enclosures.htm
and buy a new enclosure, with a new power-supply.
(Or, buy the new enclosure locally, at any computer-store.)
Disassemble your current unit, remove the disk-drive,
and transplant the disk-drive into the new enclosure.

Oct 05, 2010 | Western Digital My Book Essential Edition...

1 Answer

I am looking for a power supply for my external hard drive WD5000H1U-00


It may be cheaper to take the drive out and buy a new external enclosure or caddy.
A replacement power supply from amazon is $25 http://www.amazon.com/Adapter-External-Essential-Expander-Compatible/dp/B003GMJ334

A caddy to fit the drive in can cost from $5, it depends if you want to use the extra functions the current enclosure offers

Aug 04, 2010 | Computers & Internet

1 Answer

Usb port damaged need to open case how do you open case of wd5000h1u-00


USE A SMALL FLATHEAD SCREWDRIVER AROUND THE EDGE OF COVER, IT WILL UNSNAP AND SLIDE APART.

Jun 09, 2010 | Western Digital 500GB My Book World...

2 Answers

Prolem with starting my WD500 (model wd5000h1u-00)


Okay this is a internal SATA drive so what you can do is take it out of its failing case and put it into your computer or buy a new enclosure for it. I have a Mybook TB drive and my works great with no problems. But you can take this to WD western digital as its warrentied foe 3 full years!!

May 25, 2009 | Western Digital My Book Home Edition 500...

2 Answers

External hard drive not being read by media player


did you find an answer to your question? I am currently having the same problem. The USB LED flashes and takes a minute to scan, followed by a pop up on the tv saying unable to recognize hard drive. help?

May 14, 2009 | Western Digital My Book Premium ES...

1 Answer

Lost the cd to my western digital ..wd5000h1u-00


cant you just hook it up and see it under my computer as a drive?

Mar 30, 2009 | Western Digital 500GB My Book World...

1 Answer

Help on WD5000H1U-00


Are you sure the power supply is OK for this drive?

Does it make any clicking/clunking sounds like any of these: http://datacent.com/hard_drive_sounds.php?
If yes - it's really bad.
If it sounds normal then try to remove it from enclosure and connect directly to a PC.

Aug 16, 2008 | Western Digital My Book Premium ES...

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