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It sounds like your auger motor has an issue in my opinion. How i check them is: remove ice bin, open freezer door, hold door switch down, depress the freezer ice dispenser button on the door and see if the auger motor has the torque when it turns, if the motor has power and turns but cant turn w/ torque or has power and dosen't turn. you need a new auger motor. lmk if u need more help!
Many refrigerators now come with built-in ice makers. Ice makers are very convenient, but occasionally they'll develop problems. Why pay a repairman to come out if the fix is easy and you can do it yourself?
Here are some tips for fixing an ice maker that stopped working.
- Check the on/off switch
Freezers with automatic ice makers have a switch that is used to turn the ice-making feature on or off. This switch is typically a rod above the ice box; when it's lowered, the ice maker is on, and when it's raised the ice maker is off. If the ice box fills up with ice, the ice can force the rod up, turning off the ice maker. Check this bar to be sure it is in the lowered position.
- Check if the auger or chute is clogged
Your ice maker has a chute where the ice falls from the freezer into the external tray (where a glass is placed). There is also an auger inside the freezer that rotates to drive the ice forward from the ice box into the chute. Check the chute for large chunks of ice that may be clogging it up, and check the auger for ice cubes or chunks that might have gotten wedged between the auger and the freezer, causing the auger to be unable to rotate.
- Check the water line
If you still haven't found the problem, check the water line leading into the freezer. This water line has its own valve. Make sure the valve is open, allowing water into the freezer to create the ice.
When you push the lever to dispense ice, can you hear the motor running? If not, that motor might be dead and not turning the auger, which would be your problem.
If you can hear the motor and auger turning, the chute or the opening in the ice maker might be clogged up with ice. Clean the entrance to the ice maker and the chute in the freezer door and that should fix your problem.
Pull the ice bucket out, then hold in on the door light switches and while you push a glass into the button for ice (may require two people). Ice dispenser and auger will only work, when you push for ice, when the freezer door is closed, so by holding the light switch(s) in the off position with door open you can simulate door being closed. If you can push the button and see the auger drive turn (with ice bucket out) then check to see if you have some ice stuck between the blades on the bucket, if the auger motor doesn't turn, it may be "ice frozen". Common problem. Remove motor, let sit on counter for about three hours and then reinstall, if it then works then check for water dripping from the fill tube, where the water comes into freezer for the ice maker, and see if it is dripping onto auger motor.
If you put auger motor back in and it still won't turn then more and likely you need an auger motor.
Please try this. Remove your Removable Ice Bucket Assembly which is where the Auger (corkscrew) is located. You should be able to see the Auger Motor Drive Fork which is located permanently inside the freezer compartment... opposite the end of the Removable Ice Bucket Assembly that you just took out. Close the freezer door and attempt to dispense ice... if you can hear the Auger Motor running as you attempt to dispense ice... then the Auger Motor is OK. Dump out all the ice that is in your Removable Ice Bucket Assembly and wash it out in your kitchen sink with warm water. Reach into your freezer and put your hand on the Auger Motor Drive Fork ... you should be able to rotate it CW or CCW...it is a little hard to turn but it will turn. Position the Auger Motor Fork to a 12:00 and 6:00 o'clock position. Now take your Removable Ice Bucket Assembly and position its Receiver Auger Fork to a 9:00 and 3:00 o'clock ....Re install the Removable Ice Bucket Assembly into the Auger Drive Fork. Close the freezer door and again attempt operate the ice dispenser... you should hear the Auger Motor again run as you press the ice dispenser. Note....at this same time the Ice Chute Door in the Freezer Door should spring open so that ice can fall out. Of course you have no ice in the Auger at this time...but it all this works then future production of ice will fall out. Note...Usually the Auger Motor never fails. but the whole thing can get jammed with ice and not dispense. Also, the the solenoid that operates the Ice Chute Door fails quite frequently. Last but not least... if nothing is happening... it is a control board type problem. Hopes this helps! Handy Henry
Take the ice container with auger inside it and defrost it. Withe the door open to the freezer push the switch that turns light on in freezer to turn it off. Have someone push the ice dispenser switch while you hold the light button in. Tell me if there is any movement in the auger motor in rear and let me know what you find. Thanks, Sea Breeze
I had the same problem. I found the buzzing noise was caused by ice build up around the fan motor inside the freezer. I believe water must have leaked down around the fan during a defrost cycle. I removed the ice maker, the ice cube bin and ice dispenser auger motor. It sounds complicated, but it isn't too bad. The ice maker and auger are connected with quick connect plugs. So just unplug, remove the screws and remove them from the freezer. You will need to remove several other screws as well, I believe 11 in total as well as the top freezer rack. This will give you access to the white aluminum panel that runs from the top of the freezer to about halfway down the back of the freezer. After you remove the aluminum panel you will see the fan about half way down the freezer. I found a lot of ice around my fan. The fan blades were hitting the ice causing the buzz. Remove the ice and the buzzing is gone. It took me an hour to complete this repair. I hope this helps.
The motor for the auger drive runs pretty slow (about 18 rpm), it could be the drive is running continuously (unless the door is open). Check that and let me know some more info, is the noise real loud, soft, etc. Can you feel anything vibrating or running when the door switch is pressed in?