Device will not print from Quicken99 program. It has in the past
My HP Officejet 4315 All-tn-one, has not failed me in the past but now will not connect with a Quicken 99 file. It does print from Win Office and Win Notepad. I think this is a result from errors I made when I tried to make adjustments to the default dsvise. In addition, I need directions on hoe I can locate the print log from the printer. My RW drvise is not wrking now so I;, unable to re-install the product disk.
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There are generally two print devices set up when an all-in-one with a fax is set up - one is the fax device and the other is the printer. Make sure you have the print device set as the default printer and/or that when you want to print that the printer and not the fax is selected.
Setting the proper printer as default would depend on your operating system, but for most versions of Windows you would go to the printers folder, right click on the non-fax version of the Officejet 4315 and select "Set as default".
Good Day Sir, hope this will help you. print cartridge troubleshooting for hp officejet 4315 : 1. Remove the black print cartridge from the slot on the right. Do not touch the ink nozzles or the copper-colored contacts. check for possible damage to the copper-colored contacts or ink nozzles. 2. Reinsert the print cartridge by sliding it forward into the slot. Then push the print cartridge forward until it clicks into the socket. 3. Repeat steps 1 and 2 for the tri-color print cartridge on the left side. 4. If the problem persists, print a self-test report to determine if there is a problem with the print cartridges. 5. If the self test report shows a problem, clean the print cartridges. 6. If the problem persists, clean the copper-colored contacts of the print cartridges. 7. If you are still experiencing problems with printing, determine which print cartridge is experiencing the problem and replace it.
Good day Sir, the onscreen help provides troubleshooting topics to assist you in resolving any issues you might encounter with the HP All-in-One. In the HP Solution Center, click tab for Hp all in one. In the device support area, click onscreen guide or troubleshooting.
Sounds like the USB connection is your culprit. Have you changed ports or cable? Does the computer pick up the device when you plug it in? Do you use the XP found new hardware wizard? Do you use the HP wizard?
Good day, To print from software application (windows) follow the procedure below.(for hp officejet 4315).
1. Make sure you have paper im the input tray. 2. On the File menu in your software application. click Print. 3. Make sure the HP officejet 2315 all in one is the selected printer. 4. If you need to change settings. click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, of Preferences. 5. select the appropriate options for your print job by using the features available in the Advanced, Paper/Quality, Effects, Finishing, and COLOR tabs. 6. Click OK to close the Properties dialog box. 7. Click Print or OK to begin printing.
In windows, go to the start menu, then control panel, then printers. When you have that open, double click on your printer. This will bring up the queue of all documents waiting to print. You can then highlight them and delete all of them.