Question about Kodak Office Equipment & Supplies
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Posted on Jan 02, 2017
Couple of things.
1. Look inside the printer by the print head. On one side you should see a felt pad of some sort. Make sure this has not come loose. If it has, it can block the path of the print head and will read paper jam. I have seen this mostly with the ESP 5, but I suppose the same could happen with the 3.
2. This way is kind of long but will clear a lot of problems. Open the top of the printer and remove both cartridges and the print head. Unplug the power supply and close the printer. Wait about 30 seconds. Now plug the power back in and wait until the printer stops moving inside. Open the printer and instal just the print head. Unplug and wait 30 seconds. Repeat this procedure with installing the black, then the color. Make sure you unplug for 30 seconds and wait for the internal parts to stop moving between each step. his should fix everything. It has worked for me several times. These really are a decent printer, just a little glitchy sometimes.
3. Make sure a paper has not gotten wadded up and is hidden inside to the left or right of the print head. I have seen this twice in the ESP 3.
Hope this helps.
Posted on Apr 18, 2009
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