Question about Rival 3755 5.5-Quart

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Lift handles broken on mine

The lift handles are broken off and/or the plastic is becoming brittle and cracking. These are the handles that are on each side of the crock pot. These are used to move the entire unit. The handles are white and are attached with two hex head self-tapping screws. Additionally, there are two plaastic posts coming from the handle that seat into the metal shell, to give it additional leverage. When it tightens against the metal, the handle is immovable and force can be placed under it to move the entire crock-pot. Where can I buy the parts for it? Racking my brain trying to find a place.

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 5 Answers

SOURCE: HANDLE IS BROKEN

take it back to any store for replacement if it was a gift. Or mail it to the main office of manufactuer>>> in at the instruction in the box .
Good Luck

Posted on Jan 08, 2008

Bat1956
  • 585 Answers

SOURCE: one of two handles broken

I had this happen once. I contacted Rival about mine and they exchanged the whole unit. They even sent a box to ship it in prepaid! The whole process took about 3 weeks.

Posted on Jan 03, 2009

pgh_pa_guy
  • 2992 Answers

SOURCE: Need plastic handle on Rival Crockpot lid.

For what it's worth, when the handle on my mother-in-law's crockpot broke, I went to Home Depot and bought a cheap wooden drawer knob (about $1 as I recall). I put a plastic washer between the knob and the glass and another under the screw head from the bottom (to prevent cracking the lid), tightened the screw and good as new.

Posted on Feb 20, 2009

  • 1 Answer

SOURCE: Need plastic handle on Rival Crockpot lid.

I looked this model up on the Rival website, and it had been recalled, so I have followed the directions to send in the plug for a new unit. According to others with similar issues, once they sent in the plug, they were sent an entire new crock pot, including the crock and lid. I am hoping that they do send me an entire new unit, however, if not, at least I will have a different model number and could order a lid for that model. I will never buy another Rival product, based on their poor customer service. Thanks for your help!!

Posted on Mar 26, 2009

  • 1 Answer

SOURCE: repalcement handles for Rival slow cooker crock pot model scu600

My black handle broke off, too. I went to the hobby store and got a wood ball not too big and drilled a hole in it the same diameter as the screw that held in the original handle. Voila, I now have a wood ball knob handle on my crock pot lid. You just install it and cscrew it on just like you do a new knob on a kitchen cabinet.

Posted on Apr 07, 2009

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1 Answer

How to replace the plastic handles on the Crockpot Body of a # 3355


dose the bowl lift out if it dose then the screws inside unsrew and the handles should come off then do the reverse to fix

Jun 05, 2012 | Rival 3355 5-Quart

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Need plastic handle on Rival Crockpot lid.


For what it's worth, when the handle on my mother-in-law's crockpot broke, I went to Home Depot and bought a cheap wooden drawer knob (about $1 as I recall). I put a plastic washer between the knob and the glass and another under the screw head from the bottom (to prevent cracking the lid), tightened the screw and good as new.

Feb 20, 2009 | Rival 38601 Smart Pot 6-Quart

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One of two handles broken


I had this happen once. I contacted Rival about mine and they exchanged the whole unit. They even sent a box to ship it in prepaid! The whole process took about 3 weeks.

Jan 03, 2009 | Rival 38601 Smart Pot 6-Quart

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The plastic lid is broken and the off -on swith keeps coming off!


I only want the black knob that lifts the lids off -

it cracked on its own accord - posibly the heat as I use it a lot -

Nov 19, 2008 | Russell Hobbs RH-SC600 6-Quart

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Left side handle broken, and vent under power options melted


Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

Rival Crock Pot Replacement Parts from MarBeck.com

Crock Pot Replacement Parts | Slow Cooker ...

Nov 03, 2008 | Rival 38601 Smart Pot 6-Quart

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HOT AND BOTHERED!`


Rival doesn't seem to care that their lid handles don't hold up. I'm going for the drawer-pull solution, myself! You would think a big company like that would be interested in how poorly their products hold up, especially since the cooker itself (I also have the SC609) is just fine; it's just a case of using poor quality materials for a lid handle. Or maybe it's planned obsolescence, hard to tell.

Sep 17, 2008 | Rival 38601 Smart Pot 6-Quart

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Need plastic handle on Rival Crockpot lid.


I am Jo Anne Gomez who posted original problem and thought the problem was resolved with husband putting on a knob he found at the hardware store. Just wanted to let you all know that the handle we thought would solve the problem DID NOT....after he replaced the knob and we did another roast in it the lid totally shattered after we'd cooked another roast (luckily the glass did not get into the food), however, this is just a BAD PROBLEM and these lids should ALL be recalled. I have seen, just recently, the exact same crock pot and lid being sold for much less. I think that these crock pots should not even be sold but taken off the market to prevent lawsuits or horrible problems. Just wanted to let you know our solution did not work and Rival was not helpful at all.

Jun 23, 2008 | Rival 38601 Smart Pot 6-Quart

3 Answers

Plastic hanle on lid is broken can't buy one anywhere. Where can i get one?


GOOGLE is your best friend!
Putting Rival, slow cooker, parts into google brought up literally dozens of parts sellers, including Rival, itself!

Jan 23, 2008 | Rival 38601 Smart Pot 6-Quart

2 Answers

LID


https://www.focuselectrics.com
Go to productsm find yours and select it. There will be a number to select for the parts list. A New lid with knob is under $6 + Shipping

Nov 01, 2007 | West Bend 84496 6-Quart Slow Cooker

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Handle on glass lid is broken on rival crockpot model 37601


I went to Home Depot and picked out a nice little round cabinet handle. Took a small wood screw and plastic washer (milk jug plastic) and installed it. Plastic washer goes between screw and glass lid from inside. Years later still works, but untreated wood handle is cracked. But still works!

Oct 29, 2007 | Rival 37601 6-Quart

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