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GE Profile Cooktop Locked

Cannot unlock GE Profile cooktop stove. Control lock is on and cannot find manual in order to turn it off. New kitchen that is not compelted yet.

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  • Anonymous Apr 05, 2009

    I have a PHP900DMBB GE Profile induction cooktop and somehow the control lock was turned on. I have repeated the steps i was told - hold it down for 5 secs and it should go off - did not work. I unplugged for a while in hopes it would"reset" - did not work. Now what??


5 Suggested Answers

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SOURCE: Replacing a glass cook top

You need to tell me the brand name and model # And I can help you

Posted on Jan 09, 2008

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SOURCE: broken stovetop

Hi!!! With my experience some of them glass tops are very expensive check everywhere before you buy it and the labor to install one is high also.Good luck..

Posted on Jan 03, 2009

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SOURCE: Water leaking on cooktop when using oven.

is there a fan for venting with this unit, if there is you will need to turn it on while cooking, it helps dissipate any steam or oil particles that move into the air, hopefully this will solve your problem, if you do have a fan and it is running, you may want to check the screen and clean it,as build up will cause the fan feature to not work as intended, thanks for your question,

Posted on Jan 23, 2009

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SOURCE: ge range model # js968 has power but cooktop & oven don't work

Check for proper power (control panel is 120V, burners and heat element are 240V) You may have lost connection in one of hot wires causing the burners/elements not to work yet the control panel still will


Posted on Feb 25, 2009

  • 1711 Answers

SOURCE: Hi, I need to know

No the burner have no ingiter ither piezo or electric just the gill and oven as you mention.
Burners need external light however they do have thermocouple protection when the fire goes out for safety.

Posted on Sep 17, 2010

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Ge profile oven lock button won't go off

  • 1.Press the "Clear/Off" button on the control panel to reset the oven. This will clear the lock setting and unlock the door.

    2.Allow the oven to cool to room temperature to avoid turning the lock on again during this heating cycle.

    3.Reset the oven to the temperature you require to finish cooking by pressing the correct temperature control on the control pad.


  • 1.If your GE Profile microwave won't turn on, unplug it, then plug it back in. A power outage may have occurred due to a power surge. Check your home's fuses and circuit breakers.

    2.Set the clock of your GE Profile microwave. Certain models will not operate until you set the clock. Select the "Clock" key and type in the correct time.

  • 3.Hold down your microwave's "Off" button. You may have accidentally hit the control-lock feature on your GE Profile microwave. Hold down the "Off" button for three seconds to turn the lock off.

  • 4.If the sensors of your GE Profile microwave are not working correctly, remove the food from the machine. If the sensors detect food-surface temperatures over 200 degrees Fahrenheit, it will not work properly until the area cools down.

  • 5.Contact GE Support if you are unable to resolve the issue on your own. Call the GE Support hotline or browse the help library on the GE website. You can also schedule a service visit on GE's website.

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    My daughter-in-law just moved in to a newer home with a stainless steel Kitchen Aid ceramic top stove. It has a warming oven, a convect feature etc. However, with options etc. it is very confusing to...

    Kitchen Aid manuals are available from their support site: . The model number is needed to locate the manual. For ranges, the plaque with the model number is inside the oven door.

    The KitchenAid ovens that I know will turn off when you press Off (unless the control lock is on - then you need to disable the control lock). The Warming Drawer will have a separate Off button. Dual oven units require you to select which oven and then press off.

    See for a similar range. (ceramic glass cooktop, convection feature and warming drawer)

    I hope this helps.

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    Nov 05, 2010 | GE Ovens

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    How do we unlock the oven door! Accidentally pushed a button in front. We have no manual or SS#. Oven was in house when we bought it. We unplugged it to turn off and was able to open the door. Please...

    IF you can locate the model number tag (bottom left of door opening) you can look up the manual at
    The only button on your stove that should make the door lock would be the clean button (self clean model) if that is pressed simply hit the clear/off or cancel key and wait for the door to unlock. IF the self clean option ran for an hour or so, you will have to wait for the oven to cool down before the lock can un-lock (safety feature).
    Good luck with this!!

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    Ge profile oven is in lock mode not able to turn it on , it says HOLD UNLOCK BUTTON FOR THREE SECONDS BUT THERE IS NO SUCH BUTTON, WHAT BUTTON SHOULD I HOLD DOWn?

    Hold the "lock" button for three seconds.
    This is the way mine works, yours is probably the same way.
    Holding the "lock" button for three seconds changes it from locked to unlocked and ALSO from locked to unlocked.

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