Question about Fujitsu ScanSnap S500 Pass-Through Scanner

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Scansnap error in optical system failed to calibrate scanner

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Posted on Jan 02, 2017

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dragon_sun25
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SOURCE: Will the Fujitsu ScanSnap FI-4110EOX2 scanner work with Vista

Vista is not listed as a supported os.

Posted on Dec 10, 2008

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SOURCE: I just bought the unit used off ebay - wont scan

I would contact the seller for that information. Also check the ebay listing to see if the seller offers a DOA( Dead on Arrival) return. It would probably cost you more to repair it than to just buy a new one. The seller should be responsible for providing that information to you or to accept the return on the item.

Posted on Mar 04, 2009

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Scansnap hardware error 0x00048004


I had this exact same problem. Turned out that I was using the wrong power adapter. Enough power to turn on the scanner lights and connect to the computer, but not enough to actually perform a scan. As soon as I realized I was using the wrong power cord, I switched it up and voila!

Jan 23, 2013 | Fujitsu ScanSnap Manager

1 Answer

My ScanSnap has worked flawlessly for years. I just tried to scan and got the following message: undefined error occurred.(0xffffdcf7) Won't scan. Tried to reboot - no luck. Let me know...


The same thing happened to me. In a nutshell, you have to install new drivers. Have you recently upgraded your system to SnowLeopard or Lion? I did, and that's what went wrong.

To do:
1. Make sure you have the latest ScanSnap manager: http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/mac.html
Install that.
2. Get the Lion update: http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/mac-mg22.html
Install that.
3. Open the new ScanSnap Manager (v 2.2). Delete the old one from your dock, so you don't get confused.
4. Scan away.

Aug 06, 2011 | Fujitsu ScanSnap S510

1 Answer

My ScanSnap S510M stopped working. There is an error code "0xffffdcf7" . I tried rebooting but it still does not work.


I had a similar problem. My problem may be related to installing a second scanner (Canon MG8100). Reinstalling the ScanSnap driver solved my problem.

Jul 20, 2011 | Fujitsu ScanSnap S510

1 Answer

When I try to scan, I get "Undefined error occurred (0x80004005). A probable cause is that the system is unstable. Reboot the system. If this does not resolve the problem, contact the store where you...


I just fixed it. Uninstall the application by choosing applications and finding scansnap. Drag the folder to the trash. power down your scanner and unplug the USB. Go to the Fujitsu website and download the software again and reinstall it. Plug in the power and USB into your scanner and everything should work fine.

Jul 03, 2011 | Fujitsu ScanSnap Manager

1 Answer

THE UPPER UNIT FLASHES ON THE SCREEN WITH ERROR CODE 39,003,40;75554


On the Xerox 8560MFP multifunction, this error code 39,003 signifies a Scanner problem, specifically that the Optical Test has failed. the 75554 is your current page count on the printer.
The Scanner Assembly 062K22590 must be replaced. It is fairly expensive, but moderately easy to replace.
You should also order the Scanner Calibration Sheet 109K01910 to make sure that margins and contrast are correct.
The scan/ document section is broken into 2 main parts, the Scanner, and the Automatic Document feeder. The feeder section is probably working fine.
Good luck with that.
Whit Item, Inc. Alexandria, VA wrinaldo_9.jpg

Dec 27, 2010 | Xerox Phaser 8560MFP Printer

1 Answer

Have just installed S1500 software and finished the installation but get an error message "Failed to initialize drinver module (0 X 80210019)". What does this mean and how do I proceed? ****


Hi there,

Try the following step :

Pre-Installation Steps
  • Log onto PC with an account that has Administrative Privileges.
  • Disconnect ScanSnap scanner, if connected.
  • Close any open applications.
  • Install ScanSnap Manager, ScanSnap & CardMinder software from the ScanSnap Setup CD-ROM.
    space.gif
    • Upon reboot of the installation you may receive an error message stating, “Failed to initialize driver module.” Please disregard and continue.
ScanSnap fi-5110EOX Vista Update Pack Installation Steps
  1. Download the fi-5110EOX Update Packs (Vista 32-bit Support)
    space.gif
    1. ScanSnap Manager V3.0 – ssv3020up.exe
    2. CardMinder V2.0L10-V2.0L11 – cm2012.exe
  2. Install all two update packs that were downloaded in Step #1.
    space.gif
    1. Reboot is NOT required after each update pack.
  3. Reboot the PC after all three update packs installed completely.
  4. Connect ScanSnap Scanner via USB, open lid, let Windows Vista install the new hardware.

Mar 07, 2010 | Fujitsu ScanSnap Manager

2 Answers

My Fujitsu ScanSnap S510 only flashes 5 blue lights


I got off the phone with Fujitsu and i was told you need to make sure that the ScanSnap Icon is in the system tray without a Red Line cross through it, so if it is not in your system tray start the snap scan program, if it's disabled re-enable it and you should be good.

May 26, 2009 | Fujitsu ScanSnap Manager

1 Answer

Check kds.log -this is my massage error when i press scan option at canner kodak i 260 "check KDS log" messge error appears when scan option chosen on i40 Kodak Scanner.


Try Calibration routine. If it fails check optics are clean and not scratched. If it still fails change the lamps.The KDS.log is encrypted and can only be accessed via a license key. This is only Available to Kodak reps or through RTS ltd service calls.
WWW.Responsets.co.uk.

Mar 25, 2009 | Kodak i40 Path-Through Scanner

1 Answer

I just bought the unit used off ebay - wont scan


I would contact the seller for that information. Also check the ebay listing to see if the seller offers a DOA( Dead on Arrival) return. It would probably cost you more to repair it than to just buy a new one. The seller should be responsible for providing that information to you or to accept the return on the item.

Mar 04, 2009 | Fujitsu ScanSnap S500 Pass-Through...

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