Question about Dell (313-1220) CD-RW/DVD-ROM Combo Drive

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I just got a Dell Inspiron 4150 laptop from a family member (his old one) and can't seem to get the cd/dvd drive to open. Also, noticed that the cd/dvd drive does not show up as a separate drive letter in "my computer". The battery will need to be replaced due to not holding a charge. I want to add a virus protection and can't get the CD into the drive to install it. Any suggestions?

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Hi,

You can try the steps below and this should fix the issue.

Edit the registry:-
1. Click Start, and click Run.
2. Type regedit in the Open box, and click OK.
3. In Registry Editor, click the plus (+) sign next to each folder name to expand the following registry path:
4. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
5. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
6. In the right pane, right-click Upper Filters, and click Delete.
7. Click yes when prompted to delete the registry value.
8. In the right pane, right-click Lower Filters, and click Delete.
9. Click yes again.
10.Close the window and restart the computer

Please do not forget to rate the solution.

Regards,
Musheer

Posted on Jun 15, 2009

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Go to www.trendmicro.com, and do the free scan Trend Micro's House Call virus, spyware and malware scanner and cleaner. http://housecall.trendmicro.com

If you have anything, remove them. Helpful Free Software below Read On.


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Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

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Avast- FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

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REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

Posted on Apr 03, 2010

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