Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune player hardware problem

My 30 Gb microsoft zune player's right navigation key is not working....actually when my zune player was frozen...i did the hard set (removing the zune's battery and click wheel connection and later putting it back) saw in some website...later it started normally...but the right navigation key stopped working....plzzzz suggest how to repair it....

thank you

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Eeh, this is a pretty bad problem. I would ask you if you had a warranty, but you took it apart... I can only suggest getting a new one, not a 30 GB because that one seems to have the most problems. Fixing it though, you could ask the Geek Squad about it. Next time it freezes, just wait for the battery to die, then charge it and restart it.

Posted on Jan 25, 2009

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