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FAULT CODE 012-324 FOR DOCU COLOR 252 ??? - Xerox DocuColor 12 Color Copier

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  • rushforms Jan 21, 2009

    yes I still need a solution and I paid the premium ??? so why are you asking me to pay it again


3 Suggested Answers

  • 916 Answers

SOURCE: docu color 252 fault code

  1. Power OFF the machine.

  2. dc12-pwr-sw.jpg

  3. Wait 30 seconds.
  4. Power ON the machine.
The 'Please Wait' message appears on the display. It will take approximately 8 minutes for the copier / printer to reach a 'Ready' condition.

Posted on Jan 21, 2009

  • 15935 Answers

SOURCE: docu color 252 fault code

HERE is the manual for your unit.
HERE is the online support page.
THESE are all the available documents for your Copier

Your error code 012-324 is not listed in any documentation.
Is there something it is doing/not doing when this error comes up?

Their customer service will help you with the error code.
Please call 1-890-925-050 and have your 10 digit serial # available.
Thank you for Using FixYa!

Posted on Jan 21, 2009

Daniel S
  • 4323 Answers

SOURCE: Xerox docu color 252 error


Error code 045-326 in your Xerox Docu color 252 means belt home position too long. To solve this first try NVM reset:

1. Hold down 0 (zero) key for 10 seconds and then press the START Button.

2. Then Enter 6789...confirm

3. Press Log in/Log out Button or the Key Button

4. Press System Settings, common settings, Maintenance, NVM Read/Write

5. Enter NVM 741-105 and change it to Zero (0)

After this if the error returns then check that the Transfer belt is in center...this belt is located beneath the drum cartridge. Hope this helps...please post back for further assistance.


Posted on Jan 14, 2011

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