Question about Dyson DC28 Animal Vacuum

Open Question

Dyson dc28 blinking red light on power button

The power button starts blinking red and the floor roller bar stops spinning

Posted by on

Ad

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: the bare floor button on my dyson dc28 animal does

    Hi there,

    Sorry to hear you're having difficulties with your DC28. The problem you're experiencing sounds unusual - it's probably best if you get in touch with us directly so one of our experts can run through some simple troubleshooting checks over the phone with you. You can call us free on 1866MYDYSON, or email your details to us at askdysonUS@dyson.com. We look forward to hearing from you.

    Kind regards,

    Jack
    Dyson Customer Service

    Posted on Aug 01, 2011

    Ad
    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: the bare floor button on my dc28 will not

      Hi there,

      Per our answer to your other question, please get in touch with us directly - you can call free on 1866MYDYSON, or email us at askdysonUS@dyson.com.

      Kind regards,

      Jack
      Dyson Customer Service

      Posted on Aug 01, 2011

      askdyson
      • 2572 Answers

      Official advice and support for Dyson technology

        Verified Fixya Pro

        SOURCE: Dyson DC24 roller bar doesn't work from first try - and this is my second one

        Hi there,

        I'm sorry to hear you're having difficulties with your DC24.

        Your machine has two switches on it's upper body - a red on/off switch, and a silver brush control switch. When you press the red on/off switch and recline the machine into the vacuuming position, the brushbar should rotate automatically - you do not need to turn the brushbar on manually every time you use the cleaner. If you want to vacuum a hard floor or a delicate rug, you can turn the brushbar off using the silver brush control switch.

        It's important to note that the brushbar will never rotate when the cleaner is standing in the upright position.

        If you find that the brushbar will not rotate when you turn the machine on and recline it into the vacuuming position, the brushbar may need resetting. For directions on doing this, please follow the steps shown in the video below. When pressing the reset button in the red recess on the side of the cleaner head, it may help to use something like the eraser-end of a pencil, and to push it in until you hear and feel an audible 'click'.

        This should resolve the issue, but if you need any further assistance, please call us on 0800 298 0298 (UK), or 1866MDYSON (US), so we can help you.

        Kind regards,

        Jack
        Dyson Online Customer Support


        Posted on Nov 22, 2011

        Add Your Answer

        Uploading: 0%

        my-video-file.mp4

        Complete. Click "Add" to insert your video. Add

        ×

        Loading...
        Loading...

        Related Questions:

        1 Answer

        How do I remove the dyson dc28 brush bar


        Hi there, it's Jack at Dyson.

        DC28's on/off button will flash to indicate an issue with your machine - it will also shut the brush bar off for protection. To check the cleaner head and brush bar for any issues, please follow the steps shown in our video guide. It's important to ensure there are no obstructions in the cleaner head, and that the brush bar is free of any threads or hair:


        Once you've done this, you should find the issue is resolved. It's important to note the brush bar will never rotate when the machine is standing upright, so recline it into the normal vacuuming position before testing it.

        If you continue to have difficulty after giving this a try, please contact us directly so we can provide further assistance. DC28's cleaner head is a complex assembly and the brush bar isn't designed to be removed by the user. Attempting to repair it could cause damage, and may void any remaining Dyson warranty coverage on your machine.

        You can reach the Dyson Support team by calling 1-866-693-9766 (US), or 1-877-397-6622 (CA).

        Feb 24, 2015 | Dyson DC28 Animal Bagless Upright Vacuum

        1 Answer

        White carpet height buttons flash


        Hi there, it's Jack at Dyson.

        DC28's carpet height buttons will flash to let you know if you have the carpet height set too low for effective cleaning. Raising the brush bar to the next available height on the selector pad should resolve this.

        If you'd like further advice from our experts after giving this a try, please give us a call on 1-866-693-9766 (US), or 1-877-397-6622 (CA).

        Jul 17, 2014 | Dyson DC28 Animal HEPA Bagless Upright...

        2 Answers

        I was vacuuming with my DC28 Animal and all fo a sudden the beater bar stopped working and NONE of the floor mode buttons work.. no lights or anyhting. I checked for obstructions per the Dyson manua


        Check the wire connection that feeds that section. to make sure it is being supplied power. Since motor is also not working it has to be something they all have in common -POWER!

        Sep 06, 2017 | Dyson DC28 Animal Bagless Upright Vacuum

        1 Answer

        Brush will not stop moving when put in upright or bar floor mode. Also red power light doesn't come on when turned on.


        Hi Chris,

        I'm sorry to hear you're having difficulties with your DC28. I'd encourage you to get in touch with us directly, so we can provide further assistance in resolving this issue. Please call our Helpline free on 1-866-693-9766 - or if you email your contact details to us at askdysonUS@dyson.com, someone will be in touch as soon as possible.

        Best wishes,

        Jack
        Dyson Online Customer Support
        http://www.dyson.com

        Feb 04, 2012 | Dyson DC28 Animal Bagless Upright Vacuum

        1 Answer

        Blinking lights - no roller ball movement


        Hi there,

        I'm sorry to hear you're having difficulties with your DC28. If the red on/off switch and all 4 white floor setting buttons are flashing, you'll need to reset the machine by turning it off for at least 30 seconds. This should resolve the issue, but if the buttons continue to flash, please check the cleaner head and brushbar for obstructions as shown in the video below.

        For any further advice or assistance, please call us free on 1-866-693-9766 or email us at askdysonUS@dyson.com so we can help.

        Best wishes,

        Jack
        Dyson Online Customer Support
        http://www.dyson.com/



        Jan 16, 2012 | Dyson DC28 Animal Bagless Upright Vacuum

        1 Answer

        The bare floor button on my dc28 will not work. the light doesn't come on for the button and the rollers continue turning.


        Hi there,

        Per our answer to your other question, please get in touch with us directly - you can call free on 1866MYDYSON, or email us at askdysonUS@dyson.com.

        Kind regards,

        Jack
        Dyson Customer Service

        Jul 30, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

        1 Answer

        When the vacum is set on the bare floor mode, the on/off light blinks and the roller brushes stop working


        This is normal. The roller brushes aren't needes on bare floors. They are used to brush lint, hair, etc. from the carpet that the suction itself wouldn't get.

        Jan 28, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

        1 Answer

        Dyson DC28 brush will not spin, red light flashing


        I cleaned the rollers and washed the rollers. I even cleaned the filters but light is still flashing on all floor levels

        Jan 18, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

        Not finding what you are looking for?
        Dyson DC28 Animal Vacuum Logo

        Related Topics:

        269 people viewed this question

        Ask a Question

        Usually answered in minutes!

        Top Dyson Vacuums Experts

        AskDyson
        AskDyson

        Level 3 Expert

        2572 Answers

        Les Dickinson
        Les Dickinson

        Level 3 Expert

        18402 Answers

        Samyfam
        Samyfam

        Level 3 Expert

        379 Answers

        Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

        Answer questions

        Manuals & User Guides

        Loading...