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Not possible only u can do it with the dustruction of the combination lock pad.U ever register this safe?Yes?U can call the company up they'll tell u ur combination,because it a requirement,when u register it or they'll sent some one out for there master secret combination they get it open for u.
Sentry Group Attn: Dept. 200 882 Linden Avenue Rochester, NY 14625-2784 Please allow 7-10 business days, upon receipt of your request, to receive your combination.
This request may be faxed to us at : 585-381-2940.
combination will be faxed or e-mailed back to you only if requested to
do so on your correspondence and you have included a copy of a $15*
money order on your fax (please allow 24 hours for processing your
To pay by MasterCard or Visa please contact
our Customer Service Department at 1-800-828-1438 (please do not fax
your credit card number).
I have a different model but I had the same problem. Called customer service and they had me push up on the handle and enter the code. That didn't work but then they had me tap the safe with a rubber mallet 5 times above the panel and 5 times to the right of the panel. That worked for me. Hope one of those works.
you shuold find all the answers there. Try turning the keypad mount clockwise to open it, and you should have access to the battery terminal. Put new batteries in and you should have no problem with the code.