Question about GE 25 in. GSC3200GWW Free-standing Dishwasher

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Dishwasher does not drain

My dishwasher (GSC3400G00WW) stopped draining last week. It doesn't seem to progress to the drain cycle at all at any point in the process even though the timer progresses. It seemed like a timer problem (and a serviceman + ge phone support pointed me to timer problem) so I replaced the timer. No good. I pulled out both filters (back of tub, middle of tub) to search for gunk. Not much. I extracted the piston assembly and it appears to be healthy. I let it run through the entire cycle and it just keeps up the healthy k-chunk-kchunk-kchunk rinse sound the ENTRE time. This stinks of timer problems...but what are the odds that my newly purchased timer would have the same problem as my 3+ year old timer? Argh. Any help would be much appreciated. I considered trying to work my way to the rear of the unit but was a little intimidated by understanding how the cover comes off...I see about 6 screws but it doesn't seems like it would add up to successful removal. I figured I'd test to see if the pump is getting electricity (something I've never done before) and if it is, I could eliminate the timer. I hear talk of some solenoid thing, and have seen a picture of it, but don't understand how to find it or what it's purpose is. I'm a newbie. If I should check the drainage hose, I honestly need some direction on how to test that...all I can fathom is that I would blow in it, but that doesn't seem to do much. Thanks, John

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Re: Dishwasher does not drain

John, usually when the piston nut assy. fails the dishwasher will still drain but it will leave some water in the dishwasher. The next step would be the drain solenoid. Sometimes when there is a bad timer it will send too much voltage to the solenoid and burn it up. On the left side of the motor you will see it. A white 2 pronged harness going to it. It will have a white cam and linkage on it. You should be able to move it up and down with a little pressure. ( from wash to drain). If you advance the timer slowly to the drain position you should hear a distinctive click as it switches to the drain position. You can also put a meter on the solenoid. Probe it in on the harness. Then while advancing the timer see if you can read 120V going to it while in the drain position. If you have the voltage and the solenoid is not switching, then there is the problem. If the solenoid is working the next thing would be the drain hose. If you have a siphon break at the sink, start there. If thats clogged it will prevent a drain. Catriver.

Posted on Jun 30, 2007

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