Question about Kenmore Oasis HE 27082 Top Load Washer

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My washer is only a year old and it will not turn on...it is locked and i can not get it open????

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  • Anonymous Jan 24, 2009

    Same exact problem only a few days later...hmmm..

    Did you ever find an answer?

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You can try this if you feel handy enough to take stuff apart:

unplug the power cord from the wall.

remove the top control panel (there are three screws that you can access from the top) and move it aside. no need to electrically disconnect it.

remove connector P12 from the grey control board (its the one on the lower right side just under where the top control panel electrically connects). it will have a grey jacket on it and will have a tab you have to press to take it out.

reconnect it securly back into P12.

reattach the top control panel.

plug in the power cord.

press the power button to see if it unlocks.

if its dead, then the above may not work, but worth a shot.
good luck

Posted on Jan 28, 2009

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If it is electronically controlled, you probably need a new electronic control or a new door latch. If it is under a year old it should still be under warranty.

Posted on Jan 20, 2009

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