Question about Rinnai Vent Free Gas Heater/

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We have a Rinnai Propane Heater model no. REH-25-P. It doesn't stay lit. When we do get it to work, it usually only stays on for a day and goes off again. Does the line need to be cleaned out? Any

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  • Rinnai Master
  • 3,904 Answers

I would check the regulator first. Cleaning the lines are not a bad idea either.

Posted on Jan 07, 2013

  • Mike Larrimore Jan 07, 2013

    We are trying to find a user's manual online to find out how to safely clean the lines, do you know where we could find that information?

  • Jerry Kramer
    Jerry Kramer Jan 08, 2013

    That information I do not have. Sorry.

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Unfortunately, Rinnai only sells repair parts through their authorized dealers. Contact the dealer you purchased it from. If you are not the original owner of the home/heater, you can go to Rinnai's website and search for a dealer near you. http://www.rinnai.us/direct-vent-wall-furnaces/

Posted on Feb 28, 2011

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