Question about Computers & Internet
Power up. Buttons on Media Control panel light up in sequence right to left then to right. Volume up and down and WIFI lights stay on. Volume mute flashes constantly. WIFI On/Off selector works. Nothing else happens and No display at any time through laptop screen or external monitor. Fan does not move and DVD drive will not accept a disc, indicating power may not be reaching the rest of the unit. Power adapter works fine. Battery was allowed to drain then recharge overnight. Hard drive tested good. Memory chips tested good. DVD drive untested. No change when hard drive, memory and DVD drive removed. Motherboard issue or Media Control front panel issue?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
This may be a really stupid question, but you could have overlooked it... Are you sure the power cable is attached to the laptop correctly? It seems like it's just short of power.
Posted on Jun 07, 2009
Have you tried attaching an external monitor when the LCD screen is disconnected from the motherboard? this connector is located under the keyboard strip – a piece of plastic just above the keyboard.
If it works, this way, then the video cable isn’t seated properly in the connector on the back of the screen. Plugging the video cable back in should fix the problem.
I don’t know how comfortable you are with taking apart laptops but I think that this information could be useful for you.
Posted on Sep 28, 2009
Do the following without the battery inserted.
Let the computer sit with no battery for 24 hours. Do not put the battery in at all. Try using your original memory stick ONLY, with no hard drive and see if it will POST. If it does, insert the hard drive and try again. Could be the new memory...
Another thing you can try is reseating the processor. Turn the ZIF screw, take the processor out (WATCH THE PINS!!) and put back in GENTLY. Leave the memory in the computer, hard drive removed, try to power on.
These models have been known for bad motherboards. Contact HP and arrange to send it in. If you do enough digging on HPs website, you'll find the service advisory.
-Dell & HP Certified Technician
Posted on Oct 29, 2009
Here are some things to try:
Most likely, bad motherboard
Posted on Jan 25, 2010
SOURCE: I am an owner of
my daughters hp 6735s had the fan running all the time issue, having got fed up with this I decided to try to fix it. I downloaded the service manual from the hp website and dismanteld the laptop to remove the motherboard. The fan defuser had some dust but not much, so I removed the heatsink that covers the cpu and gpu. I noticed the cpu did have thermal compound that was in contact with the heatsink, however the gpu had compound on the chip but nothing touching the heatsink. I cleaned the heatsink, cpu and gpu with degreaser, then applied new silver themal compound from maplin. I made sure i also applied a thin coating to the heatsink. I refitted the heatsink and reassembled the laptop. I powered on the laptop and instantly noticed the laptop fan running at half speed which it should do, I installed a program from a dvd and left the laptop running and so far so good. If we had left this any longer I suspect the solder under the gpu would have become molten and then we could have had another issue which maybe we could not have fixed. I hope this helps you if you have similar issues.
Posted on Jul 07, 2012
Tips for a great answer:
Dec 08, 2011 | Dell Computers & Internet
Nov 11, 2011 | Dell Studio 1537 Laptop
Sep 02, 2011 | Dell Studio 1735 Laptop (NU330)...
Sep 18, 2010 | Dell Studio 1737 Laptop
Jan 25, 2010 | Dell Studio 1535 Notebook
Jan 09, 2010 | Dell Studio 15 Laptop
Oct 26, 2009 | Dell Studio 17 Laptop
Mar 16, 2009 | Dell Studio 17 Laptop
Feb 07, 2009 | Dell Computers & Internet
87 people viewed this question
Usually answered in minutes!