Question about SanDisk Sansa m250 MP3 Player

2 Answers

For God's sake help me!!

When I plug my Sandisk into my computer it says "A problem occured during hardware installation. Your new hardware might not work properly." So I followed the computers instructions and went to Add Hardware tried to do it manually and it says "the device cannot start code 10".I uninstalled the "usb mass storage device" and restarted the computer and then plugged it back in and it said the same thing. My Sandisk worked a week ago but now it started giving me trouble. It cant be the Sandisk because it works in most other computers. Why wont it work in mine? my computers a Dell if that makes a difference. Whatever, I hope its fixable.

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2 Answers

I had the same problem. I solved it by following these steps: 1. Unplug USB cable from computer 2. Press "MENU" on sansa device 3. Go to "Settings", then go to "USB" on sansa menu 4. Select "MSC," by pressing white circular button 5. Press "MENU" to exit the menu 6. Plug USB cable into computer According to Sansa instruction manual, selecting the MSC option does this: "Use mass storage class mode (can be useful for older computers)."

Posted on Jul 15, 2007

  • Alan Goodwin Jan 14, 2012

    Brilliant, did the trick..thanks a million

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  • 30 Answers

MAKE SURE YOUR SANDISK IS PROPERLY CONNECTED TO YOUR COMPUTER THEN-GO TO YOUR START MENU-CLICK ON CONTROL PANEL-THEN CLICK ON SOUND SPEECH AND AUDIO DEVICES ON THE BOTTOM CLICK ON PORTABLE MEDIA DEVICES AND FOLLOW THE STEPS YOU COMPUTER GIVES YOU. GOOD LUCK AND I HOPE I WAS ANY HELP TO YOU.

Posted on Jun 30, 2007

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Posted on Jan 02, 2017

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