I get either a ''Paper jam'' or ''Check paper'' on the screen. You can hear it trying to run the paper but nothing happens. It did print two sheets for me after messing around with the lid and resetting the paper for a while. I just installed this on my new computer. Have not used it in more than a year.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert who has answered 1,000 questions.
Re: Paper will not feed on my MFC3420C
1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
this is an issue with the papper feed and pickup rollers if it is not taking the paper from draw you need to replace the pickup and feed rollers also check the paper feed clutch if no good replace as well
Also make sure also make sure the paper is being lifted up when you close the draw you should hear the tray lifting the paper up to the feed system
It sounds like you will need a tech to come out and replace your feed and seperation tires. If you pull your tray out and remove your toner 1st! Look under and you may be able to see the wear for yourself. I would look close to make sure before paying a tech service call.
When resets don't work, there is a deeper problem. The sensor for paper feed can be bad and you can tell if you hear a fast zip sound shortly after powering up. Also a paper scrap can be lodged inside stopping the paper present sensor from working. Also when paper feed is started if the roller is dirty and can't pick up paper it will report that as a jam. Take a look inside and write back if nothing helps.
Check to see if the printer is actively trying to feed the paper. If you hear it trying to feed and see the wheels turning, but the paper won't feed, check to see if a screw securing the feed wheel has come loose. If you hear the sound, but nothing moves to pull the paper in, then you probably have a bad printer. They're too cheap to replace to bother fixing - so get a new one.
usually that problem occur when the paper pickup feed roller has run out.....and theres nothing you can do about it....but you can try to cleaning the paper pickup feed roller with the soft cloth and soap water...
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you.
Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there. And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Check for a jam again somewhere in printer unit, rollers, teeth, down back in paper feeder area. I thought i had no jam in my unit either until i got a torch and found the tiniest slip of a shred barely noticeable right in the middle of the teeth/roller. Remeber to turn it off after this, to reset it.