Question about HP TouchSmart Computers & Internet
Hi recently my pc won't restart automatically .If I want to restart it it has to be plugged out for about 3 minutes then I plug it back in and preto it starts up......anybody able to help me please?
Windows gone currupt, new installation of windows will solve the issue
Posted on Jan 08, 2013
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
just try to boot in safe mode,if the problem is not solved then try to boot in last good configuration, if the problem persist then you have to repair or reload the os
Posted on Jul 05, 2008
Good Evening Sunnyseber :
Hope that you are wellJ
You did not indicate the type of Operating System.
This document pertains to HP and Compaq computers with Windows Vista. If Windows Vista suddenly starts without warning, or restarts when you try to shut it down, it may be because your operating system is set to automatically restart when certain system errors occur. This feature of the Windows Vista operating system can be disabled. Use the information below to disable the Automatically Restart option. NOTE: In addition to the steps in this article, updating video card drivers is known to resolve many of the problems that can cause the computer to restart. Step 1: Disabling Automatically restart option to view error messages You can prevent the computer from restarting by turning off the Automatically Restart option:
If I can be of further assistance, please let me know.
And, remember, always include the type of Operating System and the type of computer you own, when you submit your questions. It simply makes for much faster solutions.
Have a wonderful evening.
Posted on Sep 30, 2008
This issue could be caused by any of the below possibilities
Software issue or error.
Hardware issue or error.
Heat related issue.
Issue with operating system.
Software issue or error
Errors generated by software programs can cause a computer to reboot unexpectedly or without warning. If you are running Windows XP see the below section "For Windows XP users" before continuing.
If you are not running Windows XP or following the below steps still cause your computer to reboot without warning. Boot your computer into Safe Mode, and let the computer run in Safe Mode.
If the computer is still rebooting in Safe Mode the issue is likely not software related but something else, skip to the next section. If the computer is not rebooting in Safe Mode it is likely you have software related issue. We would recommend you run through the basic troubleshooting section for your operating system.
For Windows XP users
Windows XP is designed to automatically reboot each time an error occurs such as a BSoD. Although this may be nice for errors that do not occur often, users who have a re-occurring error may wish to identify the error to troubleshoot it. Below are the steps on how this feature can be disabled and enabled in Windows XP.
From the desktop right-click on My Computer.
Click the Properties option.
In the System Properties window click the Advanced tab.
In Advanced click the Settings button under Startup and Recovery.
In the Startup and Recovery window uncheck the Automatically restart check box.
Now if the computer generates and error it should not automatically restart and enable you to display any errors your computer may be experiencing.
Hardware issue or error
Any failing hardware component in your computer could cause your computer to unexpectedly generate an error and/or reboot without warning. If you have recently attempted to add a new hardware device, remove that device to make sure it is not causing your issues.
Make sure you are not encountering any hardware conflicts by viewing Device Manager for errors.
New drivers can also cause this issue, if you have recently performed any hardware driver updates you may wish to try an earlier version of the drivers.
If you have updated drivers and removed any hardware that could be causing this issue and continue to experience random reboots, it's possible that the memory is bad in the computer.
Finally, hardware devices that are not installed properly in the computer can also cause random reboots. Make sure all the cables and expansion cards are connected properly to the computer. The best way to determine this is to disconnect and reconnect all cables and expansion cards.
Computer viruses such as the blaster virus are written to reboot your computer without warning. Usually these viruses will make the computer reboot ever 5, 10, 15 or 30 minutes after the computer has booted.
If you believe your computer may be infected with a virus or are uncertain if your computer is infected with a virus make sure your virus scanner definitions are up to date.
Heat related issue
Many computer today are designed to turn off or automatically reboot if the computer, processor, or other device in your computer gets to hot. If you have heard any abnormal noises coming from your computer recently such as a high squealing this could indicate a fan may be failing in your computer.
You can first start by verifying the fan on the power supply is working by examining the back of the computer and seeing if the fan is moving and moving smoothly. For all other fans in the computer you will need to either open the computer and make sure the fan are working (processor fan and case fan) and/or if your BIOS monitors the RPM of the fans enter BIOS and make sure the BIOS does not report any errors.
Users may also be able to determine how hot their computer is by onboard thermal sensors, if your computer comes equipped with these sensors make sure your CPU is not running to hot.
Issue with operating system
If after following each of the above recommendations your computer still continues to reboot it is likely that you are experiencing a Microsoft Windows operating system related issue that cannot be explained. To help make sure this is the case please try the below steps.
Reboot the computer and enter CMOS setup as the computer is booting.
After you have loaded the computer in CMOS setup let the computer sit.
If the computer does not reboot while letting the computer sit in CMOS it is likely that you are in fact experiencing an issue with Microsoft Windows and it is recommend that if you have followed all of the above recommendations that you reinstall your version of Microsoft Windows.
Posted on Nov 12, 2008
Tips for a great answer:
Jul 27, 2013 | HP Pavilion Computers & Internet
Dec 17, 2012 | HP Pavilion a6700y PC Desktop
Sep 04, 2012 | HP Pavilion p7-1030 Desktop PC Black
Jun 08, 2012 | HP Computers & Internet
Jul 20, 2011 | Computers & Internet
Jul 06, 2011 | HP 8710p PC Notebook
Jun 28, 2011 | E-Machines eMachines Desktop PC
Jun 21, 2011 | Dell Dimension 4600 PC Desktop
May 16, 2011 | HP Pavilion a6554f Desktop PC
Apr 24, 2011 | HP Pavilion dv9000z Notebook
Mar 24, 2016 | HP Computers & Internet
43 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: