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Using Palm Support has caused a reoccuring issue

I chose to utilize Palm Support ($25.00 fee) to correct a problem of my calendar data being deleted. I paid the fee, they corrected the problem, and all was well for a month...then one day my calendar data was gone. I contacted Palm Support and explained I was having the same problem; my calendar was void of all data. Since I was calling just after the warranty period I received with my first payment (28+ days or so), I had to pay another $25.00 fee. Well, it's been another month and my calendar is again void of all data. Their 'fix' is causting me too munch. Does anyone know how to undo the Palm Support 'help' I have received? Thank you.

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Posted on Jan 02, 2017

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SOURCE: Corrupt Date Book Fixed

Updated Instructions Simple fix for a corrupted Date Book sync error (at least it worked for me on my Treo 650). 1). Turn off 'Show Calendar Event' in the Phones 'Options - General Preferences' menu. 2). Turn off phone. 3). Set the Date/Time to the maximum limits (12/31/31) in Preferences. 4). Open the Calendar and view the maximum day 12/31/31. 5). Select 'Purge - (Delete events older then 1 week)' in the Calendars Options menu. 6). Reset the Date/Time to the current day in Preferences. 7). Hotsync (Desktop Calendar overwrites handheld). 8). Hotsync again to make sure you don’t get the error (Synchronize the files). That’s it. =============================== Outlook Calendar The attempt to open the database failed. Date Book application database is not found. Please invoke the Date Book application on the handheld once and re-synchronize. OLERR:05-0001 OLERR:0D-0004 OLERR:0D-0001 - Not Synchronized Outlook Calendar synchronization failed OLERR:15-0002 OLERR:06-0001 ===============================

Posted on Sep 07, 2005

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SOURCE: Palm M515 and compatibility with Vista Home Premium

I was having a similar problem with my M515.  I had originally installed the Palm Desktop from my CD, which was an older version.  When I totally uninstalled the old version and installed the newer version from the Palm website I was able to do a successful sync.  I'm using Windows Vista Ultimate and Palm Desktop version 4.1.4

Posted on Oct 31, 2007

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SOURCE: Need to delete contacts in Palm Tungsten E2

try 2 select all amd delite
Ravindran
bs.ravindran@gmail.com

Posted on Jan 03, 2008

hack124x768
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SOURCE: How do I make a hard reset on my Palm Zire 31 PDA?

There is a reset pin hole on the back of the unit; Hold the power button and push the reset button in the hole with a paperclip. All memory should now be erased.

Posted on Apr 01, 2008

  • 1 Answer

SOURCE: Half of my Palm Desktop Contacts disappeared

I also lost my contacts from P to Z but had a back up on a nother computer and when I tried to sink it I lost p to z there also. Does palm know about this problem? Reading this form sounds like a lot of people have the same problem. ACK!!!!!!!!!!!!!!!! Black berry here I come.

Posted on Aug 27, 2008

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1 Answer

Hot Sync deleted the entire calendar on both the handheld and the desktop. Contacts are still intact.


Hi Tracy,

Palm creates a backup file of your data so you can restore that file as long as you have not tried to sync your calendar again (that would create another backup file that would be blank.

Here is the link to a forum post that explains how to replace the data file with the backup:

Calendar data deleted from Palm Desktop can it be recovered

Feb 10, 2016 | Palm Tungsten T3 Handheld

2 Answers

Putting contacts on the SIM card


When I migrated from my Palm Centro (best smartphone ever) to my current BlackBerry, I did the following: 1) Export Palm contacts from the Palm Desktop software to CSV (comma separated values or tab-delimited text) format. 2) Import the CSV file to your Google Contacts account. 3) Wirelessly sync Google Contacts to your new phone using the free Google Sync app (link below). 4) Verify data was transferred appropriately.
Google Sync works with iPhones: http://www.google.com/mobile/sync/
You should be able to follow the same process for your Palm Calendar by exporting your Palm Calendar from the Palm Desktop software to a file (save the exported file to your desktop, or an easy to find location on your computer), then import the Calendar file into a NEW Google Calendar, not your primary calendar (in case there's conflicts or problems, you can delete the secondary Google calendar without losing your primary Google calendar items). Google Sync should allow you to choose more than one Google Calendar to sync with your iPhone.

Apr 25, 2010 | Palm AT&T C/PHONE PALM CENTRO S64801

2 Answers

Copy Contacts from Palm Centro to SIM Card


When I migrated from my Palm Centro (best smartphone ever) to my current BlackBerry, I did the following: 1) Export Palm contacts from the Palm Desktop software to CSV (comma separated values or tab-delimited text) format. 2) Import the CSV file to your Google Contacts account. 3) Wirelessly sync Google Contacts to your new phone using the free Google Sync app (link below). 4) Verify data was transferred appropriately.
Google Sync details: http://www.google.com/mobile/sync/
You should be able to follow the same process for your Palm Calendar by exporting your Palm Calendar from the Palm Desktop software to a file (save the exported file to your desktop, or an easy to find location on your computer), then import the Calendar file into a NEW Google Calendar, not your primary calendar (in case there's conflicts or problems, you can delete the secondary Google calendar without losing your primary Google calendar items). Google Sync should allow you to choose more than one Google Calendar to sync with your new phone.

Dec 29, 2009 | Palm Treo 500 Centro

1 Answer

Data Lost - Palm T 3


  1. BACK UP YOUR PALM DATA! It is normally in C:\Program Files\PalmOne\XXXXXX, where XXXXXX is the first six of your Palm's User ID. If it is not there, the location can be found in Palm Desktop (Tools-> Options).
  2. Is the correct Data still present in Palm Desktop? If Yes, you're in great shape, it should sync back to the Palm after a hard-reset.
  3. If not, close Palm Desktop and look in the data directory. Some subdirectories (address, datebook, etc.) should have BAK files. If the BAK files are bigger than the DAT files, delete the DAT files and rename the BAK files to DAT. Restart Palm Desktop. Is the data there now?

If not, I am afraid you've had a learning experience. My Palm is synced to two different machines. One is running RAID-1 (mirrored drives), and both are backed up to tape weekly. Me? Paranoid? Naah...

Most people have to find out about backups the hard way.

Dec 02, 2007 | Palm Tungsten T3 Handheld

1 Answer

Lost Data


Sounds like you've wiped all your data. It's a good discipline to keep a regular backup of all your Palm files on the PC so that if this happens you can restore the last backup and re-synchronise. I have had several Palm devices, and all of them have corrupted files at some point.

Dec 02, 2007 | Palm Tungsten T3 Handheld

1 Answer

Can Axim import Palm data?


Yes, Palm data like calendars and contacts can be transfered various ways including through Outlook or via infrared.

Sep 13, 2005 | Dell Axim X5 Pocket PC

2 Answers

Treo 650 is not syncing with outlook calendar, but syncing with everything else.


You may have tried Exchange ActiveSync in VersaMail When you setup an Exchange ActiveSync account in VersaMail, you are asking your Treo to synchronize email and your calendar with an Exchance 2003 server. In order to prevent duplicates, VersaMail disables Calendar synchronization via HotSync while the account exists on your Treo. So if you are an Exchange ActiveSync (EAS) user, you have a choice; you either sync wirelessly or you can delete the EAS account in VersaMail and can then sync your Calendar via HotSync. You cannot do both unfortunately.

Sep 12, 2005 | Palm Treo 650 Handheld

1 Answer

Overwrite all calendar events


Selct Desktop overwrite Handheld. You can change the way the synchronisation takes place for all applications, either from the palm desktop application or from the status icon in the taskmanager bar. There are different options: - Synchronize - Handheld overwrite desktop - Desktop overwrite handheld - Do Nothing If the PC is up-to-date and you want to use these data you should select the "Desktop overwrite Handheld". This will clear the handheld calender and replace with the data from the pc/desktop

Sep 12, 2005 | Palm Tungsten T3 Handheld

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