Question about Jenn-Air 30 in. CCE3401 Electric Cooktop

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Light on stove won't go off when stove is off

Light on our jenn-Air ceramic surface stove won't go off when stove is off, and the burner dosn't get hot either, but the knob light is on at all times as if that burner is on, but not hot.

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  • RBullard Feb 07, 2009

    Same problem. Light is on indicating that the burner is on, but it's turned "off" and it will not turn on or get hot at all. The knob turning also doesn't feel right, so I'm guessing the knob mechanism itself is shot. I'm pretty mechanical and would take the unit apart and replace it myself if I could get the part.

  • schamm Mar 25, 2009

    My dual back left burner won't turn on & the light won't go off. Is it the dual burner or the dual infinite switch?

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6 Suggested Answers

fridgetech
  • 473 Answers

SOURCE: knob not working and some burners not heating

The switch under that knob is bad.  It's called an infinite switch.  As far as the elements go, first thing to check is for proper voltage (220) to the cooktop.  Let me know what you find.

Posted on Oct 19, 2007

huuum
  • 750 Answers

SOURCE: Three of my Jenn Air burners (electric) only work on High - OLD

Hello
Welcome to Fixya
My name is Huum,

you can find the schematics, diagrams and parts here at this site . just enter the complete model number that is written on the stove sticker and access the info
http://www.searspartsdirect.com/partsdirect/index.action?sid=PSHx20080204x00001a




Please remember to leave a rating before you leave

Posted on Dec 11, 2008

  • 1 Answer

SOURCE: Jenn-Air electric stove top - burners/fan won't come on

I had the same problem. Went to an appliance store that carries Jenn Air. Replaced both plug in units. Now they work perfectly and it cost less than $350 total! Good Luck!

Posted on Dec 12, 2008

  • 222 Answers

SOURCE: Front double burner not working on Jenn Air

mostly the problem is the sensor inside the unit but so very expensive to replace,wait to damage the other then buy an new one compare to repair.

tnx gerbee

Posted on Jul 04, 2009

Krazytech
  • 725 Answers

SOURCE: how do i replace my burner on my jenn air ceramic

1) turn off power at the breaker. 2) remove hold down screws 3) pop up cooktop out of counter top 4) remove knobs and downdraft grille 5) remove ceramic top (screws around outside and also in side grille opening) 6) unplug burners replace with new burner

Posted on Sep 19, 2009

marka19
  • 1430 Answers

SOURCE: I have a Jenn-Air radiant cooktop, two of the

This is usually the infinite switch has failed. They are easy to check and inexpensive. Here is a video that will walk you thru testing an infinite switch. It may be a different model but the testing will be the same. You can also enter your model # for diagrams and illustrations for your specific model. Not all models are available. All parts come with installation instructions.

Posted on Oct 03, 2010

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Welcome to Fixya
My name is Huum,

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http://www.searspartsdirect.com/partsdirect/index.action?sid=PSHx20080204x00001a




Please remember to leave a rating before you leave

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The switch under that knob is bad.  It's called an infinite switch.  As far as the elements go, first thing to check is for proper voltage (220) to the cooktop.  Let me know what you find.

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