Question about Kenmore 3.8 cu. ft. HE4t Front Load Washer
It starts but then stops after a few seconds. No error shows up and the timer seems to be working ok HELP!
It appears your timer has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
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PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
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Posted on Sep 12, 2010
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Hello - This particular issue can be caused by quite a few reasons. Washer could be experiencing a communication error from the main control board, faulty door lock assembly or the timer itself is not operating correctly. Did you notice a humming noise? If so, either the drainage hose/pump is clogged and needs to be cleaned or could possibly have another issue with the door lock assembly or pressure switch. You can also press and hold the start/pause and cancel button together at the same time for approximately 30 seconds to display an error code on the LED. What error code does it display? However, I would suggest contacting a professional to accurately diagnose the washer.
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