Question about Xerox WorkCentre M20 Black and White Copier

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I changed the drum and now copies are too light.

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  • Lisa Monsour Jan 08, 2013

    Web suggested restarting the copier...it worked! I now have a copier in good working order! Woo hoo! LM

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1 Answer

I'll share a secret with you: Here's what i do when i buy something and it doesn't work properly. I take it the hell back!
But you probably saved a few bucks buying an aftermarket unit, and can`t do that. Right?
Isn`t saving money great?!

Posted on Jan 08, 2013

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Posted on Jan 02, 2017

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When you were replacing the drum did you tuch the drum surface?Best would be that you take some toner on piece of cloth, and polish the drum, while turning it in good direction, that the cleaning blade can clean it.After you must let it copy about 50 copies.

You can try to replace the whole drum unit cexv14, or clean the laser unit.

Also could it be that the toner unit, or toner cleaning blade are not properly distibutes the toner accross the developing/toner cylinder

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Hi

When you were replacing the drum did you tuch the drum surface?Best would be that you take some toner on piece of cloth, and polish the drum, while turning it in good direction, that the cleaning blade can clean it.After you must let it copy about 50 copies.

You can try to replace the whole drum unit cexv14, or clean the laser unit.

Also could it be that the toner unit, or toner cleaning blade are not properly distibutes the toner accross the developing/toner cylinder.

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1 Answer

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How do you do. The Problem clear. This simply, back two questions. The First. The Scene is copied with transverse white band? Zdelayte check. She consists in following. You Do the copy and switch off the main by breaker just when sheet under drum. Afterwards remoove the drum. or see on it. If on drum scene by parts no, well test for newspaper, that question locked. Exactly, your бврабан came out of building, more exactly light on bright light, sun.Change the drum. Good luck you!

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1 Answer

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This Machine needs a copy cartridge. Replacing the toner will not clear it. The copy cartridge is the drum unit which is why the drum light is on. With the new copy cartridge a chip on the cartridge will reset the counter and clear the "CC" and the drum light. If you cant find this I can send you one. I believe on this model it is user replaceable.

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Direct light can effect the copies. Your unit may also need developer as well. If the developer is low or gone out of the unit, light copies will appear as well.

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You may have your machine set to print in "toner save" mode. Check your machine settings by printing a list. Also, some generic toner cartridges have too much polymer in the mix and will print light copies. If you change back to OEM toner, you may have to change the drum too, as the extra polymer stays in the drum unit and weakens the mix.

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2 Answers

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Open front cover with power ON

press set

read display....

choose change drum and yes/ok

close cover

will reset bias voltage aka light copies, to suit new drum

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