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1. Make sure your bluetooth is off and plugged in. In the PS3 device settings delete the the device in question. Then go through pairing process and do a test with a friend to see if that takes care of it. You can also try turning the mic volume down because there might allot of feedback coming through.
2. Last resort is to take the mic back if you can or buy a new one.
I am not sure but i also faced with this problem. It is generally a monitor problem. Mainly there is RGB problem. There are some buttons at side of CRT & at low of TFT or LCD. With the help of that button the problem can refix. If it do not refix then the monitor must been shown to any computer monitor expert.
It could be the settings for that persons profile. With the 360, you
can set certain options in your gamer profile that are automatically
applied to games they play. You could try looking at that and seeing if
they accidentally had it set to turn the brightness up.
*****Sorry about the Clarification Request, it was set on the wrong one.
hi it sounds like you need to replace the laser ? like most things they hate to be droped ? but try this first push the laser back gently with a cotton bud and see if it works if not then laser needs replacing ?