Question about Dyson DC25 All Floors Ball Bagless Upright Vacuum Cleaner

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Dyson ball DC25 making loud sucking noise

When switched on it makes a loud sucking noise which is not always there every time, sometimes if I lower the handle before turning on it will be normal

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6ya6ya
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Posted on Jan 02, 2017

  • 83 Answers

SOURCE: he dyson is making a very loud grinding noise

The belt that rotates the beater bar may be damaged - call the Dyson helpline for troubleshooting and for a solution to the problem.

Posted on Jul 30, 2009

Vac Belts
  • 701 Answers

SOURCE: My dyson DC17 makes a loud noise when i tip the

Loud noises are usually caused by worn belts, unbalanced roller brush or debris in the roller brush. Check these things. Here is a link to the belt you need:

Dyson DC17 Replacement Belt

Posted on Nov 28, 2009

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

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    SOURCE: My Dyson DC24 makes a loud whining noise at shutdown, but it does not do this when I remove the ball filter. Any ideas?

    Hi there,

    Thank you for your inquiry. Based on the description you provided, the issue appears to reside with the post motor filter. Please call us directly so we can provide further assistance. We can be reached at 1-866-693-9766 (US) or 0800 298 0298 (UK). We look forward to speaking with you.

    Best wishes,

    Jessica

    Posted on Jul 25, 2012

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    3 Answers

    Ball makes a clicking noise every 0.25 metres. Please help


    Please read this answer all the way through there is something that may be relevant (strike out 'important') at the end !

    Maybe it's this
    "clip that holds the filter in place and the locating lug of the access flap to gently rub together as the ball rotates and create a slight clicking noise as the appliance is moved around (though is not routinely noticed due to the motor noise)"
    (from Fully Cleaned Serviced Refurbished Dyson DC25 Animal Ball Vacuum Cleaner )
    stop press - I just saw this - if you do not have proper Dyson brand HEPA filters - see end of answer - you may get a loud clicking sound....
    The manual tells you about removal and cleaning HEPA filter - the All floors version has one as well)
    Otherwise I can only refer to Dyson support, there are various ways of contacting them given at the top right of this webpage Support forDC25 Multi Floor
    (the user guide manual is downloadable from this webpage)
    Sounds to me as if maybe there is an irregularity on the ball that is contacting the body/ball housing every time the ball does round....unfortunately this makes the ball diameter ~8cm which too small.

    18.April.2015

    Beware Some After Market DC25 Filters Do Not Fit Correctly March 2014

    Apr 18, 2015 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    My vacumm is making a whirling noise when in forward or reverse motion.


    Hi there, it's Jack at Dyson.

    I'm sorry to hear your DC25 seems to be making some unusual noises in use, but it's likely we'll be able to diagnose and even resolve this over the phone.

    When you have your machine to hand, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU) so we can provide further assistance.

    We'll look forward to speaking with you.

    Sep 30, 2014 | Dyson DC25 Bagless Upright Vacuum

    1 Answer

    The ball on my Dyson DC25 doesn't turn: it's as if it's stuck . How do I release it?


    Make sure the filter cover is on properly. If you can't see what is restricting the ball from turning. You might have to take it to a Dyson service center.

    Aug 01, 2014 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    Clicking noise


    Hi there, it's Jack at Dyson.

    A clicking noise from the ball suggests the washable HEPA post-filter may be out of place. This is simple to resolve - the video below shows how to remove the ball shell and re-fit the filter. As you push it back into position, you should hear it lock securely with an audible 'click':


    I'm confident this will resolve the issue for you. However, if you would like some further advice from our experts, you can reach them by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Jul 13, 2014 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    Loud whining when the dyson goes on and off


    Dyson vacuum cleaner - Strange noise troubleshooting.
    WHISTLING NOISE
    If you are getting strange noises from your Dyson vacuum cleaner, listen very carefully as each one is telling you something different. Look through the list and see if you can spot your strange noise.
    If you are getting a whistling noise, that usually indicates an air leak (vacuum leak) of some kind.
    If you also have a loss of suction, make sure you check for blockages, torn seals, or parts not fitted correctly such as u-bends etc.
    A seal may also be missing so go through our poor suction troubleshooting and see if you can spot where the suction dies.
    If you try all of that with no luck and have a machine that has a HEPA filter like the DC07 or DC14 especially, then remove the HEPA filter and check the circular seal underneath the HEPA filter. If this has moved even slightly this may be causing the whistling, try removing the seal and putting the filter back in.
    The DC24 and DC25 ball models are known for this, you turn the machine off and it gives off a strange revving/flapping noise. To diagnose this properly then remove the HEPA filter (the one in the ball) turn it back on and off again. If the noise has gone then replace the HEPA filter with a new one. Go to our parts store to order one


    POPPING NOISE

    A popping noise accompanied by a really pungent burning smell 99% of the time indicates a motor failure with your Dyson vacuum cleaner.
    This will involve a motor and usually a post motor filter replacement as it usually burns the post filter or at best traps that lovely smell in the filter for eternity.
    Sometimes a popping noise is a bit simpler.
    All Dyson vacuum cleaners are fitted with something called a bleed valve, if the Dyson becomes blocked the bleed valve opens allowing air to get to the motor so it doesn't get too hot and fail.
    The bleed valve on most models makes a popping noise, clear the blockage and/or wash your filter and that should solve it.
    Go to our suction problems page to troubleshoot it.

    RATCHET NOISE

    If you hear the dreaded ratcheting noise it'll scare your kids and pets and make you switch it off immediately. It sounds like a football rattle but worse.
    The ratcheting noise only happens on Dyson vacuum cleaners with a clutch.
    Don't know the difference?
    Look at the two models below, the one to the left does not have a clutch the one to the right does.
    Still don't see it? Look at the bottom left of each machine, the purple ones have a purple dial meaning it has a clutch (could be any colour dial) the yellow one doesn't.

    Anyway, back to the ratchet noise. This usually only happens when something is obstructing the brushbar, it stops the brushbar to prevent the belt from breaking (clutch belts cannot be replaced by the customer) and makes the ratchet noise to warn you.

    Removing the obstruction, like a sock or paperclip from the brushbar will usually get it working again.
    If you remove the obstruction and it still ratchets, then unplug your Dyson and try turning the brushbar by hand. It should be quite loose, if not remove the brushbar by grabbing it and twisting and pulling until it comes out.

    When you get it out try turning it if it is still tight then remove the end caps and check for dust or hair build up in the ends and also remove any hair built up around the brushbar. Spray some WD40 in the ends if necessary, put the end caps back on the brushbar and try again. If it is still tight to turn then I recommend a new brushbar.
    If the brushbar is spinning freely by hand then the odds are it will require a new clutch. We sell these in our parts store one clutch fits most models, the only exception is any DC03 and the DC04 Zorbster model. We sell all clutches and brushbars in our parts store

    Dyson vacuum cleaner - Strange noise troubleshooting.
    If you are getting strange noises from your Dyson vacuum cleaner, listen very carefully as each one is telling you something different. Look through the list and see if you can spot your strange noise.
    If you are getting a whistling noise, that usually indicates an air leak (vacuum leak) of some kind.

    If you also have a loss of suction, make sure you check for blockages, torn seals, or parts not fitted correctly such as u-bends etc.

    A seal may also be missing so go through our poor suction troubleshooting and see if you can spot where the suction dies.
    If you try all of that with no luck and have a machine that has a HEPA filter like the DC07 or DC14 especially, then remove the HEPA filter and check the circular seal underneath the HEPA filter. If this has moved even slightly this may be causing the whistling, try removing the seal and putting the filter back in.
    The DC24 and DC25 ball models are known for this, you turn the machine off and it gives off a strange revving/flapping noise. To diagnose this properly then remove the HEPA filter (the one in the ball) turn it back on and off again. If the noise has gone then replace the HEPA filter with a new one. Go to our parts store to order one

    POPPING NOISE

    A popping noise accompanied by a really pungent burning smell 99% of the time indicates a motor failure with your Dyson vacuum cleaner.
    This will involve a motor and usually a post motor filter replacement as it usually burns the post filter or at best traps that lovely smell in the filter for eternity.
    Sometimes a popping noise is a bit simpler.
    All Dyson vacuum cleaners are fitted with something called a bleed valve, if the Dyson becomes blocked the bleed valve opens allowing air to get to the motor so it doesn't get too hot and fail.
    The bleed valve on most models makes a popping noise, clear the blockage and/or wash your filter and that should solve it.
    Go to our suction problems page to troubleshoot it.

    RATCHET NOISE

    If you hear the dreaded ratcheting noise it'll scare your kids and pets and make you switch it off immediately. It sounds like a football rattle but worse.
    The ratcheting noise only happens on Dyson vacuum cleaners with a clutch.
    Don't know the difference?
    Look at the two models below, the one to the left does not have a clutch the one to the right does.
    Still don't see it? Look at the bottom left of each machine, the purple ones have a purple dial meaning it has a clutch (could be any colour dial) the yellow one doesn't.
    NO CLUTCH

    CLUTCH
    Anyway, back to the ratchet noise.
    This usually only happens when something is obstructing the brushbar, it stops the brushbar to prevent the belt from breaking (clutch belts cannot be replaced by the customer) and makes the ratchet noise to warn you.

    Removing the obstruction, like a sock or paperclip from the brushbar will usually get it working again.
    If you remove the obstruction and it still ratchets, then unplug your Dyson and try turning the brushbar by hand. It should be quite loose, if not remove the brushbar by grabbing it and twisting and pulling until it comes out.

    When you get it out try turning it if it is still tight then remove the end caps and check for dust or hair build up in the ends and also remove any hair built up around the brushbar. Spray some WD40 in the ends if necessary, put the end caps back on the brushbar and try again. If it is still tight to turn then I recommend a new brushbar.
    If the brushbar is spinning freely by hand then the odds are it will require a new clutch. We sell these in our parts store one clutch fits most models, the only exception is any DC03 and the DC04 Zorbster model. We sell all clutches and brushbars in our parts store

    LOUD VIBRATING, SCREECHING OR REVVING NOISE
    If your Dyson vacuum cleaner is making a loud vibrating or revving noise.
    First thing to try is empty your bin and make sure there are no blockages, if that doesn't solve it then remove the brushbar and then try switching your Dyson back on again.
    If the noise is normal again then it is your brushbar or possibly clutch if applicable. Remove the brushbar, cut off any hair, remove the end caps of the brushbar and apply grease, WD-40 etc to the bearings. Put the end caps back on again and try and spin it, does it spin freely? If not then the brush may need replacing.
    If the noise remains with the brushbar removed then I'm afraid it is a motor failure and will need a motor replacement.
    If your motor fails with this noise usually it is down to the filters not being washed often enough and dust choking the motor.
    If you have one of the ball model Dysons, such as DC15, DC24, DC25 etc. this could be your brushbar motor, brush bar or the end cap!
    Best thing to do is remove your brushbar and end cap and inspect them. Any obvious sign of wear or damage then replace them. Also inspect the part at the other end of were the brushbar sits (this is the brushbar motor and drives the brushbar) Is it worn or damaged? If so you will need a new brushbar motor.
    Try switching it on with the brushbar removed and the brushbar motor turned off at the switch.
    Is the noise still there? If yes then there is a good chance you need a new main motor (not brush bar motor)
    If your answer was no, try switching it on with the brush bar motor on (will need to be in the leaned back position for this) Is the noise still there? Yes, then you will need a new brushbar motor.
    If your answer was no again, then replace your brushbar and end cap.
    One more thing to try with the DC24 and DC25 ball models is to remove the HEPA filter (the one in the ball) switch it back on and off again. Has the noise gone? Yes, then the HEPA filter needs to be replaced.


    http://www.repairmydyson.com/#!strange-noise/c3ha

    Mar 01, 2014 | Dyson Ball DC24 Bagless Upright Vacuum

    1 Answer

    My Dyson DC25 makes a loud beeping noise when I turn it on. Sounds like the noise a big truck makes when it's backing up. What is the cause?


    you must not have operated the machine for sometime now.....so try to oil the shaft of the motor and then it will work smoothly

    Jan 08, 2011 | Vacuums

    1 Answer

    The ball is not rolling freely on the dyson dc 25 upright it sticks and makes a noise as the vacuum is pushed


    Inspect closely while spinning the ball looking for a rubbing or restriction. Look for a crack or debris that could be causing it. Remove the ball shell to inspect it looking for cracks, check the bearing and the area the ball shell connects to the vacuum to try to find the cause.

    Aug 14, 2010 | Dyson DC25 Vacuum

    1 Answer

    My Dyson turns on and is not sucking. It makes a


    I have the dyson dc 27. On the bottom left back side of mine there is a circle, and ball inside of it. I turned it on and pushed the ball and it started working again. Sometimes it doesn't cover the whole and stops sucking air through it.

    May 18, 2010 | Dyson DC07i Bagless Upright Vacuum

    6 Answers

    My DC25 Animal is making a howling, whistling noise. Primarily when turning off (winding down to shut off)


    if it started after you cleaned the filters, it is because when you smack the filter that is in the ball like they tell you to, it pushes the gasket in so air can sneak past it. take it back out and pull the rubber gasket away from the filter so there is about 1/16-1/8" away all the way around, then put it back in. it will seal it and stop.

    May 13, 2010 | Dyson DC25 All Floors Bagless Upright...

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