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I have a Heller Gusty 10CO which was working with the remote or from the machine at Christmas. Since then we were away for a week and now the remote has disappeared and the air conditioner will not turn on from the front controls. The filter is clean, there is no water in the tank and the only sign of life are two horizontal, short lines at the front indicating there is power. What can I do to make it run?

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: when my portable Heller Gusty

My guess is the water collection tank is full. At the back of the air conditioner, there is a small screw cap (at the bottom, below the air filter). If you unscrew this, it will drain the water that has been collected (make sure you do this outside so water doesn't go all over your floor).

Posted on Jan 22, 2011

  • 1 Answer

SOURCE: when my portable Heller Gusty

We have this same AC. To drain the reservoir completely, you need to tip it backward, basically until it's parallel with the floor. Kind of silly, but yeah. After draining, you want to run it on fan for a while (we leave the reservoir plug empty while doing this), which should evaporate out any remaining water.
That said, we still may only get a few hours out of it before needing to drain it again.

Posted on Jan 30, 2011

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We have this same AC. To drain the reservoir completely, you need to tip it backward, basically until it's parallel with the floor. Kind of silly, but yeah. After draining, you want to run it on fan for a while (we leave the reservoir plug empty while doing this), which should evaporate out any remaining water.
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