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My laptop froze yesterday. And now is powering up but Windows will not start. All I am getting is dark screen and mouse pointer.

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I could solve this via a remote support session, it sounds like malware to me, i charge $15 per hour for a remote session, it usually takes 3 hours to complete a malware removal/system cleanup, you may email me at tony.stivers@gmail.com

Posted on Jan 20, 2009

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How do I turn off windows 8


To turn Off your Windows 8 PC, you can click the Power button on your screen and then click "Shut Down". If there is no Power button on your screen, you can follow the instructions below:
1. Swipe in from the right edge of the screen, and then tap "Settings".
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click "Settings".)
2. Now, click or tap Power and then, click or tap "Shut Down".
The following link can be useful:
http://windows.microsoft.com/en-IN/windows-8/how-shut-down-turn-off-pc

Hope this will help you.

GuruAid.com

Sep 27, 2014 | Dell PC Desktops

1 Answer

The mouse that came with it was not used until yesterday and it sometimes lights up but even when it does, it does not work the pointer.


Hello,

If the mouse pointer works with a different mouse, then the problem is with the mouse that you are using now. You will need to get a new one if that's the case.

Nov 27, 2012 | Gateway DX4200-09 PC Desktop

1 Answer

I have a systemax syx-ms-7309 ser#106603641 i need to know the specs im having issues keyboard or mouse wont work and monitor yurns on says no signal and no picture but the toer has powe to it but th


first the monitor

Test all power and data leads that attach to your hard drive IDE,SATA

the leads from your (motherboard to your hard drive) make sure they have secure dust free connections and are not faulty or just replace them they might be faulty


if its a 40 pin flat ribbon type it will be the first to fail


make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty


even something as small as a faulty electrical fan and its lead can cause you problems

computers need all power and data to continue through every working device and to have an end so any faulty leads will end up with a computer error


make sure your graphics card is securely seated with no dust built up or in the socket

if you remove your graphics check the socket to make sure its dust free


restart your computer then reinstall it this should activate found new hardware wizard


try blowing out all of the dust from your keyboard using a fine air blower from an air compressor making VERY sure there is no MOISTURE in the lines.

dust causes static which causes lots of problems with a computer and its parts

if by now you gan get a screen
you might have to uninstall your keyboard restart your computer then reinstall it


make sure the lead connection is secure and dust free (if applicable)

make sure the usb device is inserted correctly into the Ps2 or usb port (if applicable)

click start control panel administration tools computer management device manager scroll to keyboards also mouse you might see a yellow exclamation or question mark ! ? or red x you will need to update driver right click to update driver

if your computer came with a motherboard disk the drivers could be on it
this will apply to your mouse
you might have to uninstall the mouse and its drivers then restart your computer then reinstall the mouse and its drivers

click start right click on my computer select properties device manager control scroll to mice and pointing devices you might see a yellow question mark? right update driver

click start control panel mouse you should see 4 tabs buttons pointers pointer options and hardware under hardware you have options to troubleshoot also you can select properties under driver you will have the options update driver rollback driver or uninstall in xp

in windows 7 click start control panel hardware and sound mouse you will see the same tabs and options as with xp


hope this helps

Jul 16, 2012 | Systemax Ascent PC Desktop

1 Answer

I did a system restore on my computer and now no screen


go to the bios setup. check if your hard drive detected/not. try to reinstall a fresh copy a new windows. hope this help. good luck

Jun 14, 2012 | Sony VAIO VGC-RB34G PC Desktop

1 Answer

After unistalling kaspersky anti-virous and rebooting mouse pointer froze in the middle of the screen. using keyboard now. so far i have tried every suggestion short of re-installing XP pro.


I dont know if u have tried this or not. Unplug all the cables from the back of the pc. Make sure not a single cables is connected(power cable too). Then press the power button and hold it for 30 seconds and let it go after that. Then reconnect the power cable, the monitor, keyboard and mouse and restart the pc. Check if it is working or not. If it does not try a different mouse and if the different mouse also does not work I think a format will be required.

Feb 24, 2011 | PC Desktops

1 Answer

Help! My Dell Inspiron Desktop (Windows 7) went into sleep mode, I shook the mouse to use it and got a black screen with just the mouse pointer. I powered down & back up, got the Dell screen and the...


My guide might help you, it's worth a try, it is entitled My Computer is not turning on!!! Is it dead!!! No POST!!!

Sounds like a windows error though, some how the installation may have been corrupted. I suggest performing a virus scan on a test PC. An alternative is to take it in to a computer technician.

Thanking you
Happy testing
damnor01

Nov 15, 2010 | PC Desktops

1 Answer

Laptop has black screen on startup. what do i do to repair this.


I have a similar problem:


I have a Compaq Presario SR2010NX desktop computer. Recently, very occasionally, the computer would freeze and the screen would scramble. It almost looks like someone chopped up the picture on the screen. Then we would have to manually shut down the computer and restart. It would always work fine afterwards.

Yesterday the computer did it again. It restarted fine but when my boyfriend tried to install a new mouse the computer froze again and the screen went scrambled. Well this time it did not start back up. I tried to unplug the computer from the wall and restart but that got me to the COMPAQ screen and then the computer froze again and the word compaq was doubled all the way down the screen. We continued to try to start it in PC recovery but it would get the the program and freeze. I actually got it to run once but I couldn't see what it was doing because the screen was scrambled.

Now we have restarted it so many times that it will start up, light turns green, and stays green. The computer sounds like its starting up and it seems louder than normal. The computer doesn't do anything and the screen is black. The lights on the keyboard do not turn on but the light in the mouse does. The CD drive will light up and run as well but nothing happens after that. I can't see the cursor and the keyboard does not work.

I opened the computer up, cleaned the dust off, tried to re-install my old RAM and that did not work either. I disconnected the CD drive but that did not work. Tried to start the computer with nothing plugged in except mouse, keyboard and monitor and that did not work.
I don't know what to do! Help!

Oct 21, 2010 | PC Desktops

1 Answer

Have a pcl wl01, both usb & mouse lights on, pc will not acknowledge...nor will update mouse driver help..


Start button ---> Settings ---> Control Panel ---> System ---> Hardware Tab ---> Device Manager

Locate the "Mouse and other pointers", expand menu, and uninstall all mouse/pointers. Power down, plug in the mouse, and re-boot. Allow Windows to discover new hardware (the mouse) and it will install a generic driver to runthe peripheral. You can then go back to the device manager, right-click on the mouse, and update the driver if necessary!

If this does not work, you may have a problem with the USB hub... follow the same instructions as above, but remove the USB (at the bottom of the list). By allowing Windows to discover new hardware, you'll at least get a basic-functioning driver that you can then upgrade/update later!

Hope this helps!

-- RT

Sep 03, 2009 | PC Desktops

2 Answers

My mouse pointer is unstable. it automatically parks itself at the start button or parks itself at the top right hand corner of the screen & can't be seen in either position without a lot of sweeping...


IF IT IS WHEEL MOUS, THEN THE WHEEL OF MOUSE GONE OUT OF PLACE. CHECK IT BY OPEN IT.

IF IT IS OPTICAL MOUSE THEN IS IS MOST LIKELY GONE OUT OF ORDER. ANY HOW CHECK IT TO OTHER COMPUTER.

Nov 29, 2008 | PC Desktops

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