Question about Golden Technologies Golden CompanioN II - 3 Wheel

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Motor brake assembly clicks when engaged in forward and reverse but the scooter won't move. Sometimes I can push it forward when I engage it and it will take off.

Posted by Anonymous on

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Posted on Jan 02, 2017

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SOURCE: golden companion 2 scooter moves slow in reverse

i would suggest there is either a loose connection or the speed control has failed, the scooter will still run but at a slow speed, the part is fairly standard in all scooters. if i can be any furthur assitance please email me rick @ (remove the spaces)

Posted on Jun 18, 2009

  • 103 Answers

SOURCE: motor clicks when engaging throttle but get no

Be sure the scooter is not in freewheel mode.

Posted on Nov 06, 2009

  • 692 Answers

SOURCE: no forward or reverse. lights

Joe with a scooter there can be a number of things wrong to cause your problem Since the motor turns and you have power at the console. It could be the throttle pot or the speed pot or both or it could be the cable that runs from the console to the rear of the scooter and finally a problem with the controller. But that would also give some sort of error to the console light if it is equiped with a power light. If Medicare paid for your scooter then they will pay most of the cost of repair. Your provider can work on it for you or they can contact a repair service that will fix it for you Hope this helps

Posted on Sep 27, 2010

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SOURCE: I have a Golden Companion II, all power comes

Tony Check the freewheel lever Make sure that the scooter can't be pushed easily. If you can push it then its in freewheel. Now Tony you could have a problem with the brake itself. There is a small micro switch on the brake that engages and disengages when you move the freewheel lever. If you can get a close look at it make sure that it still looks like its operating its a mechanical mech activated by the lever on the brake. If it looks ok and you can get the scooter in or out of freewheeling (the rear wheels lock and unlock) then it could be a throttle pot problem or a speed control pot problem. Fortunately you can't bypass the throttle or speed pot. You will have to get these checked by a tech either with your provider or a service company that has techs around your area. I'm sorry I couldn't give you a quick fix but scooters are more difficult to troubleshoot because of all the different componets necessary to make it go. Good Luck Hope this helps

Posted on Oct 27, 2010

  • 11800 Answers

SOURCE: it is completely charges (electric

I'm supposing that you haven't disengaged the brake with the handle on the rear, next to the right wheel - it should be in the up position.
If this is the case then i'm sorry to tell you but this is a bad defect that you cannot fix yourself: the controller board has failed and the motor is no longer powered, locking the wheels. You will have to contact the ones that sold it to you, they will have to completely replace it. Unfortunately there is only a one year warranty on it so you will have to pay for it - around $500.

Posted on Mar 12, 2011

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Scooter won't move when forward/reverse engaged.


Engage the freewheel lever
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Model 2000 fs. Red light flashes when forward or reverse is pushed. hear the motor click when the button is pushed. lost reverse then would not go forward shortly after.

Turn the dial-a-speed down to half-way. If issue continues check motor wiring. The click is likely the brake disengaging - which it should. If motor is okay (under 2 ohms) then you likely have a bad speed pot and/or engager assy.
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Work all days yesterday, this morning went out to van, got to work and it would not move, lights come on flash but will not move

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1. Check connections on red, white and black wires at crimps and soldered joints. (Flash Code
2. Use meter to check for:
- White & Red: 5k1 + 10%
- Red & Black: 2.5k1 (approx.)
- White & Black: 2.5k1 (approx.)
3. With meter between Red & Black, squeeze engager forward. Resistance should go from 2.5k
down to 01 smoothly.
4. With meter between White & Black, squeeze engager reverse. Resistance should go from
2.5k down to 0 1 smoothly.
5. Check voltages (with key on):
- Forward - Red- 4.5V + .1V
- Neutral - Black- 2.5V + 0.1V
- Reverse - White - .5V +.1V
If using a Test Harness - White & Red: 5k, Forward - Red & Brown: 2-5k, Reverse - White &
Brown: 2-5k.
1. Use Red & Brown squeeze engager slowly forward 25 down to 0 slowly.
2. Use White & Brown squeeze engager slowly reverse 25 down to 0 slowly. Make sure dial
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In Drive position the wheels are locked and in neutral the wheels remain locked and will not spin or free wheel. In drive with the battery in the unit just clicks but does not move, everything works such...

I would suspect that the brake is not releasing causing your problem. When you place the handle in freewheel and you can't push the scooter easily then the brake pad is stuck on the motor housing. If you are able remove the seat and back cover remove the drive wheel on the side of the scooter nearest the freewheel lever usually the right side. you should be able to see the brake attached to the end of the motor with 3 or 4 hex head screws. take the brake off the end of the motor and carefully leave the wiring attached ( don't break or remove the wires going to the brake or the scooter will not run at all) remove the brake and place or tie it up where it won't fall or drag. Put the drive wheel back on and turn the scooter on and see if it will now move. If it moves like it should you will have to replace the brake. You can drive the scooter like this but remember you do not have brakes so the scooter can roll backwards or forward when not on and especially on ramps Hope this helps

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Seems to die when fully charged. one push with foot and it lurches forward and runs a while then won't go again after stop until manual push and then lurches forward again. is something not connected...

hi ,

so first take off the seat, please be carefull how you do this as they can be heavy,

Now remove the cover , again carefull as there may be some wires connected for the lights so discconect these,

Now look for the break located on the side of the motor ( can be a gold colour), check the wires here, make sure they are a good connection, now check the battery teminals , are they loose check the wiring here, now does the brake click when you move the throttle lever, it may be a really faint click, no click then check the connections leading to the controller, normally a black or blue box.

IT could also be the fact that the batteries are faulty and appear fully charged, again check the charger making sure it is really charging , last of all it could be in fact a controller fault or brake fault

Please rate my help.


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Beeper sounds as soon asyou press forward or reverse will not drive brake engaged tthis is the same sound if you tried to move with the brake disengaged.

This could be the break micro switch or the wiring in the motor brake loom. check all connections in this area. You do not say what make or model this is ? !

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