Question about Brother IntelliFAX 1270E Plain Paper Fax

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Buttons do not work on brother 1270 fax machine, has dial tone

Employee touched fax machine and it caused static electricity, now buttons will not work, can receive faxes, but cannot send fax, dial tone, we unplugged power cord and fax line from wall, display shows F/T.

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  • hboyse Jan 26, 2009

    Your response time was too, slow.



    FYI: We found that the fax machine needed to be replaced.

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  • 2,120 Answers

Uneconomical to repair. Sorry

Posted on Jan 24, 2009

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1 Answer

I cannot send fax


Hi there!



For you to send a fax with the Brother Fax you can try these steps:

1. First make sure that you have a dial tone by lifting the handset or just by pressing the hook/speakerphone button. Once you have verified you have a dial tone press the hook button again to return to the main screen or hang up the handset. LCD should display the date & time



If you don't have a dial tone make sure that the telephone line cord is connected on the fax machine's Line jack. If you don't have a dial tone still, connect it to another working outlet. If you don't have a dial tone still, connect a working telephone on the wall jack to see if you'll get a dial tone. If you get a dial tone on the regular phone then problem is either with the line cord or the fax machine.



2. Once you have the date & time on the LCD screen, Load the document that you want to send on the automatic document feeder which is directly above the LCD screen.



3. The LCD screen should change from the date/time to "Enter Fax No. & Press Start" Once you got this screen dial the fax number and then press Start.



Hope this helps. Rate if it works.

Thanks!

Apr 02, 2011 | Brother IntelliFAX 2600 Fax

1 Answer

I have a Brother 775 intelli fax machine. I can't send a fax. After loading the document, when I go to push in the fax number, the numbers do not register. I unplugged the machine from the power and the...


Hi there!


For you to send a fax with the Brother Fax 775 you can try these steps:


1. First make sure that you have a dial tone by lifting the handset or just by pressing the hook button. Once you have verified you have a dial tone press the hook button again to return to the main screen or hang up the handset. LCD should display the date & time


If you don't have a dial tone make sure that the telephone line cord is connected on the fax machine's Line jack. If you don't have a dial tone still connect it to another working outlet. If you don't have a dial tone still connect a working telephone on the wall jack to see if you'll get a dial tone. If you get a dial tone on the regular phone then problem is either with the line cord or the fax machine.


2. Once you have the date & time on the LCD screen, Load the document that you want to send on the automatic document feeder which is directly above the LCD screen.


3. The LCD screen should change from the date/time to "Enter Fax No. & Press Start" Once you got this screen dial the fax number and then press Start.


Hope this helps. Rate if it works.


Thanks!

Mar 30, 2011 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Fax machine at work was working then all of a sudden, we did not have a dial tone, just static! What to do? Thanks, dl please respond to tapdancerdl@yahoo.com


Plug a regular phone into the fax line..unplug the fax mchine...if you still only have static then you have a problem with the fax line and should report it to your phone provider...if you do have dial tone on the telepnone but not off the fax's phone then you have a prob with your fax machine.

Sep 06, 2010 | Brother Fax Machines

1 Answer

I have a Brother mfc 290c. My problem is it won't send faxes, it keeps saying "no response, busy" I have a duet line. I have tried every combination in the book but still can't seem to find the solutions...


Hello,
If you get the "busy/no response" message it is because the fax machine does not get a response when it tries to dial out.
Make sure you have a dial tone by pressing the "hook" button. If you do not have a dial tone, make sure the phone line is connected to LINE on the machine.
If you have a dial tone, try dialing the fax number. If you hear a recording, there is a problem with the line.
One of these two possibilities is causing the problem.
Thanks,
Pat

May 12, 2010 | Brother Fax Machines

1 Answer

Brother Intellifax 4100 unable to send fax but can receive


Is the fax sensing the paper you put in to send out? Check the little black levers that poke into the document area. They should move freely when you touch them gently with a finger, and return quickly when you take your finger off. If it can't sense the paper it won't try to send a fax. If, when the paper is inserted, the display changes from whatever it said to anything else, the paper is being sensed.
Let's try dialing manually. Just left of the 1 key is a button labeled "Hook." Pressing that will take the telephone line "off-hook," like picking up the receiver of a phone. You should hear a dial tone -- if not, try adjusting the speaker volume with the buttons just right of the numbers. Once you get a dial tone, dial a number, whether it's another fax, or your own cell phone. As far as the phone company is concerned, your fax is just a phone, calling another phone. If you can make a call, and the phone at the other end rings, we're closing in on the problem. If you can dial another fax machine manually, you can still turn this into a fax call, assuming there's paper ready to fax. After the distant fax answers, touch the Start button, and your fax should take over. If you can't dial manually, try unplugging your fax from the phone line, and replacing it with a regular phone. Can you make calls with it? If not, the fax is no longer a suspect - you have a phone line problem.
Are you at a business where you need to dial 9 to get an outside line? It's easy to forget that detail when you're using a fax, but it has to dial out just like any other phone on the system.
If you can't get a dial tone at all with the fax, but it works with the phone alone, the main board in the fax is probably bad. If you can dial manually, using the Hook switch, but the same number doesn't work when you dial xxx-xxxx-Start, that sounds like a main board problem, too.

May 05, 2009 | Brother IntelliFax-4100e Fax

1 Answer

Intellifax 1270 lightning damage. no dial tone


Plug a regular phone into the wall jack to verify that you have a dial tone.

Nov 06, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

2 Answers

Recieve but not send


Is your handset plugged in the right hole. Customers occasionally plug the handset in the hole marked ext.

Dec 07, 2007 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

After static shock, keypad on fax machine is not working...everything else ok


Most office machines are properly grounded and don't suffer from static problems as severe as this. The machine is not repairable. Before you replace the machine, make sure that your electrical outlets are properly grounded. Then buy a line conditioner that will protect against this.

Nov 30, 2007 | Brother IntelliFAX 1270E Plain Paper Fax

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