Question about Star Manufacturing International Star TSP100 Printer

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Star tsp 100 printer will not print with coffee shop manager

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Posted on Jan 02, 2017

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SOURCE: Star TSP 100 do not print in access 2003, access


I hope you have solved your problem in the mean time (9 months ago!).

I just bought the same printer and ran into the same problem. After looking on the internet for a solution and finding none I read the software manual a couple of times again and came up with this solution.

Access is right when it claims that the report's length is over the 22.75'' limit. The paper size of the 72 mm x Receipt is 72 mm wide and 3,000 mm tall; 22.75 being 577.85 mm. This means that the selected paper size is more than 5 times too tall.

The simplest solution is to choose the 72 mm x 200 mm paper size.

Next you need to go to the properties of your printer (Start > Settings > Printers and Faxes > Star TSP100 Cutter (TSP143)). Select Printer > Properties. In the Properties dialog select the Device Settings tab. Under Installable Options, set the Paper Type to Receipt. Setting the paper type to Receipt will cause the pages to have a variable length.

While you're there you might set the Page Cut Type to No Cut and set the Document Cut Type to Partial Cut.

Works like a charm for me.

If you really want you can even add Access's favorite paper length to the list of paper sizes. To do that you need to go to My Computer > Control Panel > Printers and Faxes. The best way to go there is to use the Windows Explorer or something similar. Under the File menu in Windows Explorer you'll find an option Server Properties. The Print Server Properties Dialog Box is shown. On the Forms tab you'll see a Forms on: <ComputerName> list. Locate the Star paper size of e.g. 72 mm x 200 mm and select it in the list. Once you check the Create a new form check box you can give it a new name. I called mine 72 mm x Access and modified the paper height to the 22.75'' or 577.8 mm.

However, I ran some tests and it doesn't seem like this last step is really necessary. Even with the 72 mm x 200 mm paper size selected for my Access report I printed tickets that were 5,000 mm tall without any problem.


Posted on Oct 31, 2010


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